Gabriel Campos Email & Phone Number

State Of Bahia, Brazil

• Moderated online forums and social media accounts, engaging with customers tocreate a positive online presence
• Grew the community by recruiting new members and encouraging content creationand participation
• Developed and implemented strategies to promote customer engagement andloyalty
• Conducted surveys and focus groups to identify areas of improvement and suggestnew initiatives

• Translated the company's software, documentation, and user guides, ensuringaccurate and natural translations.
• Implemented quality assurance methods to maintain consistency and usability.

• Developed and implemented quality assurance processes to ensure accuracy andreadability of translations
• Edited and proofread translated documents to ensure accuracy and readability
• Translated complex technical documents from English to Portuguese

• Managed platform operations in Brazil, including integration with local paymentgateways, ensuring seamless user experiences.
• Oversaw a team of employees, handling hiring, training, and professional growth tomaintain a high-performing workforce.
• Applied customer feedback to develop process improvements, enhancinglong-term business operations.
• Recruited and hired top performers to strengthen the department and add value tothe organization.
• Collaborated across departments to expand cross-functional organizationalcapacity and achieve common goals.
• Resolved customer issues promptly, leading to increased customer satisfaction.