Giovana Cano Email & Phone Number

Vancouver, BC, CA

Port Moody, Columbia Británica, Canadá

Developing key skills in communication and customer service by providing TFN members with an innovative and personalized experience through guided tours and direct support. A key aspect of my role is improving internal communication and member management processes, and identifying opportunities to enhance the efficiency of operations related to the.

Lima, Perú

• Led the design and implementation of ESG (Environmental Social Governance) strategies, overseeing organizational structure creation, policy implementation, and KPI integration.
• Achieved an annual 45% sustainable business growth through operational expansion and client outreach efforts.
• Implemented ESG standards and procedures to strengthen corporate strategy, including the development of training programs and specialized workshops for commercial banking. Prepared materials and conducted training.
• Led onboarding programs for ESG initiatives, ensuring smooth integration and understanding among team members.
• Developed and maintained comprehensive databases of prospective clients interested in sustainable financial solutions. This facilitated the issuance of detailed monitoring reports to multidisciplinary teams, resulting.
• Adapted all global policies and regulations to local standards, authorized by the Process and Legal Compliance area, ensuring compliance with local regulations and enhancing operational efficiency.

Lima, Perú

• Created and implemented the Reactivate Program after the pandemic, ensuring business continuity and portfolio quality. This resulted in successfully executing credits for over 2500 clients, in compliance with.
• Directed strategic commercial opportunity plans, achieving over 800 new credit lines annually and increasing line utilization.
• Led the Legal Portfolio Segmentation Process, collaborating with Risk and Commercial Areas to define migration guidelines and categorize Retail and Wholesale portfolios.
• Managed the internal communications intranet, overseeing a comprehensive reform of the communication strategy by identifying key stakeholders and prioritizing message delivery. This initiative resulted in improved.
• Established a recurring news policy, optimizing communication cadence based on content relevance, enhancing efficiency for commercial teams in email management and communication comprehension, thereby boosting impact.
• Contributed to the development of exceptional protocols and policies during the COVID-19 pandemic. This effort included preparing communication materials, collaborating with various departments, and effectively.

Lima, Perú

• Led the Agile project in the Risk Area, collecting employee data, coordinating with stakeholders, managing work schedules, issuing monitoring reports and implementing process and communication improvements, which led.
• I established the Guarantees Unit in the Risk area, defining and implementing comprehensive Guarantees Admission Policies to streamline the guarantee process.
• Improve processes for the generation and renewal of appraisal reports, ensuring accuracy and timeliness in reports.
• Managed the product guides and standards intranet, including editing and updating documents, coordinating with relevant stakeholders, and collaborating with the marketing and image department to ensure content.

Lima, Perú

• Led the Early Warning System (EWS) project, successfully digitizing the credit analysis process and integrating risk analysis into commercial activities. This initiative enabled proactive coordination among.
• Simplified the admission processes by delegating 60% of operations to the middle management team, promoting the creation of financial programs for new clients, and reducing returned applications by 50%. This resulted.
• Designed and implemented Sectorized Risk Admission, specializing in admission segmentation for 1,400 clients, with an emphasis on portfolio characteristics and business scale in defining risk appetite.
• Established the Originating Unit and Portfolio Policies, ensuring compliance with SBS and Holding requirements, and implementing regulations, including the publication of the Credit Facilities Standard for Wholesale.
• Designed and led Financial Analysis Courses and Risk Analysis Certification Programs in collaboration with stakeholders, providing a total of 380 hours of training per year nationwide.

Riesgos Mayoristas

Lima, Perú

Lima, Perú

Master'S Degree, Human Resources Management/Personnel Administration, General

Diploma Of Education, Digital Transformation

Technology Disruption, Digital Trends, Competitive Lifecycle, Digital Strategy and Strategic Management

Programa De Direccion, Octubre-Diciembre

Master Of Business Administration (M.B.A.), Administración Y Gestión De Empresas, General

Diplomado En Finanzas Corporativas

Abogado, Derecho Financiero Y Tributario