- Create, adjust, and maintain Salesforce data/meta-data for records, reports, and dashboards to support daily operations of front line team members- Train employees on Salesforce and related system policies and procedures- Develop, enhance, test, and monitor Configure-Price-Quote tool- Support, implement, and contribute towards future related systems development

- Exceeded business plan revenue and gross profit objectives each fiscal year - Managed office and field staff while overseeing daily branch operations- Grew maintenance base while developing and nurturing established service accounts

- Achieved #2 national ranking in EcoSpace sales with 45 units sold during 2010- Reviewed, estimated, and tendered new project opportunities - Managed 40-60 projects involving contract negotiations, project submittal approval processes, and sales to operations handovers- Presented product presentations and marketing material to architects and general contractors while assisting in new and future project designs- Collaborated with operations, service, legal, supply line and… Show more - Achieved #2 national ranking in EcoSpace sales with 45 units sold during 2010- Reviewed, estimated, and tendered new project opportunities - Managed 40-60 projects involving contract negotiations, project submittal approval processes, and sales to operations handovers- Presented product presentations and marketing material to architects and general contractors while assisting in new and future project designs- Collaborated with operations, service, legal, supply line and marketing teams to continue strong sales performance in the Washington metro area - Completed new equipment sales training program at USK Home Office during Summer 2009 Show less

- Assist 50 residents in Housing vision of “Learning, Growing, Mattering”- Refer residents to appropriate campus resources to address needs and concerns- Monitor and control situations in which residents violate University hall policy and attend to medical emergencies- Program a variety of events discussing topics like social justice and future careers

- Multitasked daily responsibilities such as email blasting, site updating, attending team meetings, competitive researching, and budget management- Researched and presented strategic plan for online acquisition opportunities in order to achieve 2008 eCommerce revenue goals- Tracked online competitive benchmarks and industry news daily to guide new and routine business decisions- Worked intensely cross functionally across 7 departments and 4 outside agencies

- Selected as intern for company listed #5 in Business Week’s 2006 “Best Places To Launch a Career”- Prioritized operational tasks such as rental check-ins, phone answering, and customer services during high on-rent periods- Established strong positive rapport with rental customers and referral accounts- Marketed 3 rental protection products catered to individual needs throughout contract write up and explanation process - Familiarized myself with daily operations, the business… Show more - Selected as intern for company listed #5 in Business Week’s 2006 “Best Places To Launch a Career”- Prioritized operational tasks such as rental check-ins, phone answering, and customer services during high on-rent periods- Established strong positive rapport with rental customers and referral accounts- Marketed 3 rental protection products catered to individual needs throughout contract write up and explanation process - Familiarized myself with daily operations, the business model, and company ethical standards to improve my ability to achieve company goals Show less

- Increased customer satisfaction by planning guest itineraries for their stay in the Chicagoland area- Prioritized operational tasks such as guest check-ins, phone answering, and guest services during high occupancy periods- Enhanced problem solving and recovery skills by continuing operation during problematic situations such as fire alarms and power outages- Worked with a diverse team to accomplish the goal of assisting groups or companies with special needs