• Assess organizations' leadership capabilities through interviews with managers, on-site observations, and informal feedback gathered from frontline employees. Organizations range in size from 50 to 900+ employees• Create formal reports with comprehensive observations, insights, and action items to help senior leadership teams develop strategy to improve engagement and performance• Launched six session format Shamrock Leadership Academy in collaboration with company president to allow multiple companies to train and build networks for new and high potential employees • Lead effort to build online assessment and training procedures to adapt to digital platforms and delivery during COVID-19 restrictions• Facilitate business leadership workshops focused on developing impactful skills and tool sets for managers and supervisors that range from one to twelve hour sessions• Developed and introduced interactive activities into core leadership curriculum to engage and solidify information retention • Assessed and improved internal communications through staff interviews, data analysis, and external research• Designed and administrate Shamrock’s Slack platform for business communications• Redesigned internal meeting structure to increase engagement and efficiency of employees• Create comprehensive databases to manage coaching, prospecting, and event registration• Work with corporate clients to develop tools for change management and conflict resolution• Collaborate on marketing and prospecting strategy through database management and meeting facilitation

• Managed Campus Visit Program with 2400+ annual visitors and a 9.2/10 mean satisfaction rate• Developed programming and cultivated student experience for 3-week undergraduate business program attended by 65+ students annually• Annually interviewed and supervised co-chairs in the management of 300+ student volunteers• Assessed applications to identify and yield candidates for Full-Time and Summer Business Scholars Programs • Collaborated with internal and external partners to enhance reach of graduate and undergraduate programs• Marketed and managed event registration and communications through Slate platform• Overhauled visit program assessment using Qualtrics to improve insight and response rates• Advised student leaders and prospective students on resources and opportunities during admissions process• Launched QuickMobile companion app for event with 200+ prospective students registered• Restructured themed yield event for MBA interviewees with a 9.51/10 mean satisfaction rate

• Planed and managed several college wide programs such as Family Weekend, Homecoming, and College Honors Awards. Year-to-year assessment shows a climb in event satisfaction along with a 10% increase in overall attendance • Worked with outside vendors and guests through Visiting Committee and event requests• Supervised, hired, and assessed staff of 8-10 College Programming Assistants in part- and full-time capacities• Created quarterly reports and projections for office’s roughly one million dollar budget • Trained and supervised 210 student leaders for Orientation Week • Developed a new graduation speaker interview and selection process and oversaw 15 student committee members• Facilitated a session on campus culture as a member of the professional development committee• Nominated for Marlene F. Richman Award for Excellence in Service to Students

Developmental Studies Center - Administrative Coordinator • Managed office and administrative projects for 6 departments • Restructured online ordering system and prepared materials for off-site workshopsKaiser Permanente - Finance and Information Services • Managed and reformatted contract files of 200+ suppliers for use on national database• Analyzed and proofread data to troubleshoot technical issues and develop more efficient practices

• Directed 11 36-hour orientation programs with 350+ attendants each • Trained, supervised, and conducted feedback meetings with a team of 45 counselors • Presented and implemented a 10-month performance plan and final report• Led informational sessions for guests addressing various aspects of academic and student life • Adapted agenda to the needs of the diverse groups of guests • Received consistently high evaluations from guests and supervisors

• Assessed and responded to the academic, social, and health needs of 65 students • Developed budgets and plans for system wide and unit specific programming and events• Volunteered to guide and train newly hired staff in a weekly 2.5 hour course (Spring ‘05, ‘06)• Received regional recognition from Nation Residence Hall Honorary for work in hall community