Grace C. Email & Phone Number

Preston

Manage complex IT projects from end to end, which includes but not limited to- Identification and Authentication implemenation project- National Telecommunication Systems Upgrade and Integration- Client Information Management System enhancement- Voice Telephony System Migration- Server re-platform from Citrix XenServer to Hyper-V- Disaster Recovery systems implementation- Data Warehouse and Business Intellegence System implemenation

Melbourne, Australia

Concurrently managing up to 10 medium complex projects and dealing with approximately a hundred stakeholders, and completed delivery for approximately 40 projects across all the business portfolios. Recently delivered projects but not limited to;Responsibilities:• Manage project delivery ensuring projects completed within time and budget according to SLA• Capture new requirements/scope and raise project change request• Manage and liaise with other technology partners (Telstra, IMI, ByteCraft) as per project scope• Manage and report project issues and risks.• Manage multiple virtual on-shore and off-shore project teams• Ensure IBM & NAB process and compliance on all projectsAchievement Highlights:• Delivered approximately 40 Infrastructure system implementation projects managing up to 25 resources and a hundred stakeholders over a maximum of 15 concurrent projects including but not limited to  20 Branch and Commercial site relocation projects  20 infrastructure system implementation and refresh projects• Complimented by the customer and recognized by IBM for having successfully delivered projects and satisfied customer's expectations.Technologies:Physical/Virtual hardware environment, Data Bases: Oracle, DB2 and Microsoft SQL server, Networking: Storage(SAN and NAS of IBM and EMC), Netbackup, IBM Web env (Websphere, IHS), Windows Message Queue, Control-M, Security ;SSL Certificate/Kerberos.

Tokyo, Japan

Leading and managing delivery projects and providing technical presales consultancy relating to Storage Area Network(SAN), Storage consolidation and virtualization, Back-up, Data centre Relocation/Disaster Recovery System and other IT Infrastructure Systems.Responsibilities:•Lead Storage delivery projects ensuring projects completed within time, budget and scope•Create, monitor, control and manage budgets and resources•Create, maintain and track project schedules.•Act as an intermediary between global clients and product experts•Liaise with global and domestic business partners to satisfy the global standard of customers.Project Highlights:•Manulife [Insurance] (2011): Approximately AUD$5 million deal for 7-year contract of Hitachi Enterprise Storage delivery and management service for the core business system in cooperation with Hitachi Data System and account managers. Involved in planning phase as a project manager; scheduling, resourcing, scoping and budgeting.•Led multiple SAN Delivery Projects concurrently as a project manager(2010-2011);Main customers: Deutsche Bank Group, Salesforce.com, Manulife [Insurance], Prudential Corporation [Insurance] •Enterprise Storage Data Consolidation Projects for Prudential Corporation (2009-2010) Led Enterprise Storage Data Consolidation Projects to reduce managing cost. The world first innovative project to have three heterogeneous mainframe systems (Hitachi, IBM and Fujitsu) connected to a single vendor Enterprise Storage (Hitachi USPV). Implemented across geographically different locations and time zones with diverse cultures and languages with 2 million budgets for 1 year on mission critical environments.•Data Centre migration project for Prudential Corporation(2010) Led Primary Data Centre migration and Disaster Recovery Centre construction project providing Storage based Data Migration and Replication Service with ‘Hitachi Universal Replication’ solution

Seoul

Leading IT Management Software package delivery projects from end to end as a project manager and providing technical consultancy as a senior consultant in budgeting, designing and implementing Infrastructure and application management systems.Responsibilities:•Lead deployment projects of IT Infrastructure System Management software 'JP1'•Create, monitor and manage budget, schedules and scope•Analyse client systems and architect solutions based on the analysis and client needs tailoring own solutions with tertiary S/W and H/W.•Provide technical leadership for sales account planning and client management•Deliver sales presentations and product demonstrations.•Manage vendors and liaising with business partners•Develop technical documents and training texts•Train other consultants and clients.Achievement Highlights:•Awarded 30+ tenders as a result of technical presales consulting activities and led 20+ IT Infrastructure System Management software delivery projects in finance, telecommunication, government and manufacture industries - Followed ‘Waterfall’ model, PMBOK Methodology and best practices.•Created a subset methodology specific to the deployment of IT Infrastructure System Management software 'JP1' for the management of hardware infrastructure and trained project managers in its use in APAC and China •Devised and documented an innovative pre-sales approach and trained infrastructure consultants to use it in APAC and China•Promoted to a manager level two years ahead of company average•Played a key leadership role on the conception, design, development and implementation of a Work Flow System and rollout for the domestic and APAC market•Recruited, trained and mentored junior presales professionals.Resigned in 2003 to move to Australia for lifestyle opportunity and improve my verbal English skills. Was then approached by previous Manager to return in 2005 which I did due to the challenge offered.

Mapo-Gu, Seoul, Korea

Experienced diverse technologies and formed structured knowledge and helped account manager in post sales activities. Achievement Highlights:•System generation and troubleshooting for Hitachi Mainframe, Hitachi UNIX Servers and Microsoft Windows Servers•Understanding SunOS, IBM AIX, HP HP-UX•Programming Experience with Visual Basic, Cobol, POSIX Shell, C and HTML•Comprehensive understanding TCP/IP, IP Network and other network technologies•Experienced Database System Implementation with MS SQL Server and Oracle DBMS and programmed with SQL

Melbourne Area, Australia

Bachelor, Business Administration

Diploma, Project Management

Technical Writing