Extensive support for Linux like systems:NSXT Manager on Photon OS 3.0.VxRail Manager on SUSE Linux Enterprise virtual appliance.VCenter Server on Project Photon OS 1.0.ESXi Host Unix-like shell.Upgrade and patching cycle management for VMware Cloud Foundation also performed sequential or skip-level upgrades.Extensive troubleshooting with the following components:SDDC ManagerNSXTVCenterVxRailESXiKubernetesDockerVRealize Suite Lifecycle ManagerVMware Aria Suite LifecycleLed successful migrations and upgrade from legacy systems to modernized virtual environments, minimizing disruption while maximizing performance gains, collaborated with cross-functional teams around the world to develop innovative virtualization upgrade and patching strategies that met business objectives.

Since April 2017, SR. Vmware Virtualization Engineer, INDRA based in Spain, currently supporting one of the biggest banks in Mexico. Supporting, maintaining and continuously improving the bank's virtual infrastructure in its subsidiaries located in Mexico, the United States, Canada, Puerto Rico, Colombia, Peru, Chile, Argentina, Paraguay, Uruguay, Ecuador and sometimes in support of the European corporate branch. With more than 15 Vcenters, 1500 hyper-visors and an increasing amount of more than 20,000 virtual machines attended in the daily basis. As part of my roles developed, took charge of change management, in charge of two coworkers, developed an strategy in which the activities where analyzed, planed and scheduled based the best practices according the client and the manufacturers. The strategy resulted in a considerably low risk of incidents when scheduled changes where executed, also providing less time and effort consumption for the night shift people who executed such activities. Developed areas:• Manage, maintain and support existing virtual servers and their hypervisors.• Use of scripts, command line, databases and high level tools to optimize the response of incidents and scheduled requests.• Updating obsolete versions of hypervisors.• Prompt response and solution for incidents.• Work together with other areas to solve incidents and propose improvements.• Plan relevant pro-active changes to improve infrastructure management.• Change management analyst, planning and scheduling.• Attention of scheduled changes and incidences in extraordinary hours through the role of guards.• Analysis of infrastructure to acknowledge infrastructure and optimize its administration.• Constant work with the manufacturer to determine solutions to possible problems.• Weekly reports and targets set in monthly goals.

Since December 2015, IT Coordinator, Daeyeong Mexico which arrived from South Korea by November 2015, currently more than 900 people working, and taking care of 2 industrial warehouse complex. Designing, implementing with IT providers, administering, maintaining and supporting the IT area at the company. Designed the IT infrastructure since the very beginning, developed and designed network infrastructure, servers (physical and virtual), applications (ERP, antivirus, HR, backup). Daily basis IT equipment such as printing devices, laptops, computers all together with a purchasing strategy.Developed areas:• Setup and administration for physical and virtual servers.• Storage administration and maintenance.• Servers, firewall, switches and information backup.• Network Infrastructure setup and administration, Cisco switches, access points, wireless controller, cabling, Fortinet firewall and keeping the Telmex ISP.• AD, DHCP, DNS and replica infrastructure administration.• ERP in house developed administration. • Oracle data base administration.• Printing infrastructure administration.• Coordinating support activities for IT auxiliary personnel.• Coordinating support activities for ERP auxiliary personnel.• Day by day contact with IT providers.• Managing area budget and projections.

Since May 2015, L2 Server / Virtualization / Storage Administrator: administering, maintaining and supporting virtual infrastructure for ENVISION HEALTH CARE, based in Denver CO. Supporting about 1500 VMware / Hyper-V servers and its data stores in a daily basis. Rapid response on high severity issues and providing proactive solutions for our customer, applying frameworks such ITIL v.3 and project management.Developed areas:• Administering, maintaining and supporting current virtual servers.• Virtual machine creation.• Scheduled updates for the VMware infrastructure.• Preventive and corrective maintenance.• SAN administration, maintenance, operations, backup and support.• Backup NAS administration and operation.• Weekly reporting activities and relevant operations to customer.• Administering and maintaining Citrix Xen Apps and Citrix Desktops.Project assessment and development for companies acquired by ENVISION HEALTH CARE:IT technical assessment for EMA HEALTH CARE based in Parsippany NJ, for 3 weeks took over the company IT area and developed an action, support and maintenance plan for the following items:• Servers• Virtualization• Monitoring• Backup• Active directory• StorageAfter the 3 weeks we managed to fully support and bring the EMA IT operations down to Mexico SOFTTEK´s headquarters.

Since August 2009 until May 2015, business Solution Engineer, applying and developing strategies that help clients on a day to day with different tools, mainly information security protection solutions, backup and replication. Infrastructure solutions as Windows Servers, NAS and SAN storage, Hyper-V and VMWare virtualization solutions, customer demonstrations, planning and developing projects using documentation as the PM book, to accomplish client expectations and compliance with their politics and Schedule.Developed areas:Planning, implementing, monitoring and finalizing infrastructure projects:• Windows Server 2003, 2008 & 2012.• Virtualization with VMware & Hyper-V.• Backup & Replication.• Security Management endpoint, Anti-Virus, Anti Spyware, IPS, Web Filtering & DLP.• Active Directory. • NAS storage.• SAN Storage Fiber Channel / ISCSI.• Virtual SAN Storage.• Rack, Tower & Blades Servers.Leading, Implementing and administering important projects in COMPUCAD such as:• SAN for virtualization, Database and backup implementation for their 20 Virtual Servers solution in OLEOFINOS.• Endpoint Security in University Centre of Economic and Administrative Sciences UDG for 3000 endpoints.• Backup & Replication / High Availability for CERRADURAS Y CANDADOS PHILLIPS in Guadalajara, Mexico City and Colombia.• Virtual Infrastructure around 35 servers and backup solution for COMISION NACIONAL FORESTAL 16TB SAN for virtualization, Database and backup.• Virtual infrastructure, SAN Storage and backup, for ITALMEX in Mexico City.• Virtual storage, Virtualization and Servers for STEFMARY.• Replication / High Availability for CALZADO ANDREA in Leon.

From February 2007 to April 2009 in tech support area as a Helpdesk, helping users from, United States, Canada, Mexico and Europe, offering solutions in technology for areas such as administrative, enterprise and financial areas.Developed areas:• Basic Technical support.• Preventive support for machines.• Software installation & maintenance.• Production lines on floor issues support.• Printing and permissions troubleshooting.• Windows 2003 basic level support.• Active directory users and accounts Support.• Domain controller issues support.• Networking issues support.• ERP BAAN Finance & Inventory issues support.• Agile issues support.• MS Exchange issues support on America’s domain.• VPN issues support.• Citrix issues support.• Windows XP issues support.