Guilherme Couto Email & Phone Number

Rio De Janeiro, Rj, Br

Rio De Janeiro, Brazil

As a Customer Engagement Director at IQVIA, I am responsible for leading the design decisions for one of the most important suite of products, managing strategic resource allocation, prioritization, and process design, and building strong relationships with key stakeholders. Additionally, I oversee a team of 12 UX and UI Designers, ensuring that our design work aligns with company objectives and meets high standards of accessibility and usability. My contributions to the company have been… Show more As a Customer Engagement Director at IQVIA, I am responsible for leading the design decisions for one of the most important suite of products, managing strategic resource allocation, prioritization, and process design, and building strong relationships with key stakeholders. Additionally, I oversee a team of 12 UX and UI Designers, ensuring that our design work aligns with company objectives and meets high standards of accessibility and usability. My contributions to the company have been recognized through the Silver Impact Award, which I have received for my work in strategic design and accessibility. My leadership in design, strategic thinking, and relationship building has enabled me to make a significant impact on the company and deliver high-quality products that exceed customer expectations. Show less

Rio De Janeiro, Brazil

As an Associate Director of UX/UI, I have successfully led a team of 12 designers and delivered outstanding user experiences for a range of clients and industries. In this role, I have demonstrated my leadership skills, as well as my ability to drive project success through effective UX/UI design strategies.One of my most notable achievements in this role was leading a global project in the life sciences industry. This involved collaborating closely with cross-functional teams and… Show more As an Associate Director of UX/UI, I have successfully led a team of 12 designers and delivered outstanding user experiences for a range of clients and industries. In this role, I have demonstrated my leadership skills, as well as my ability to drive project success through effective UX/UI design strategies.One of my most notable achievements in this role was leading a global project in the life sciences industry. This involved collaborating closely with cross-functional teams and clients to understand their needs and goals, conducting user research to gain insights into user needs and behaviors, and developing innovative UX/UI design solutions that addressed those needs.Throughout my tenure as Associate Director of UX/UI, I have established myself as a results-oriented leader, with a deep understanding of user-centered design principles and the ability to effectively communicate complex design concepts and strategies to non-designers. I have also played a key role in mentoring and coaching junior designers, helping them to grow in their careers and develop the skills needed to succeed in the field. Show less

Rio De Janeiro, Brazil

As a UX/UI Manager for one of the largest Life Sciences companies in the world, I have had the opportunity to work on some of the most impactful and innovative projects in the industry. In this role, I have been responsible for leading UX design efforts for a range of products and services, from medical devices to digital health solutions.My experience in this role has included collaborating with cross-functional teams of designers, developers, and business stakeholders to develop… Show more As a UX/UI Manager for one of the largest Life Sciences companies in the world, I have had the opportunity to work on some of the most impactful and innovative projects in the industry. In this role, I have been responsible for leading UX design efforts for a range of products and services, from medical devices to digital health solutions.My experience in this role has included collaborating with cross-functional teams of designers, developers, and business stakeholders to develop user-centered design solutions that meet the needs of a diverse range of users. This has involved conducting user research, creating wireframes and prototypes, and conducting usability testing to ensure that my designs are intuitive, efficient, and effective.I have also been responsible for establishing design standards and guidelines that ensure consistency and quality across multiple products and services, as well as mentoring and coaching junior designers to help them develop their skills and grow in their careers.Overall, my experience as a UX/UI Manager at IQVIA has given me a unique perspective on the intersection of design, technology, and healthcare, and has equipped me with the skills and expertise needed to deliver impactful , user-centered design solutions that improve the lives of patients and healthcare providers around the world. Show less

Rio De Janeiro, Brasil

As a university professor in UX Design, I have had the opportunity to share my extensive knowledge and expertise with students pursuing both MBA and Design Bachelor's degrees. In this role, I have developed and taught courses that cover a wide range of topics, from the fundamentals of UX design to advanced principles and emerging trends in the field.My teaching approach emphasizes practical, hands-on experience, and I encourage my students to engage in group projects and real-world case… Show more As a university professor in UX Design, I have had the opportunity to share my extensive knowledge and expertise with students pursuing both MBA and Design Bachelor's degrees. In this role, I have developed and taught courses that cover a wide range of topics, from the fundamentals of UX design to advanced principles and emerging trends in the field.My teaching approach emphasizes practical, hands-on experience, and I encourage my students to engage in group projects and real-world case studies to gain valuable experience and develop their skills. I also make a point to stay up-to-date with the latest industry trends and technologies, ensuring that my students are equipped with the most relevant and useful knowledge possible.Throughout my tenure as a university professor, I have received consistently positive feedback from students, who appreciate my passion for the subject matter, my engaging teaching style, and my willingness to go above and beyond to support their learning and growth. Overall, I am proud to have played a role in shaping the next generation of UX designers and business leaders, and I look forward to continuing to make a positive impact in this field. Show less

San Francisco, Califórnia, Estados Unidos

UX Design Consultant, working with IQVIA, the world’s largest technology company in the pharmaceutical industry, on their global-leading projects based on Salesforce. As part of the UX Team, I translate the stakeholders’ requirements into user flows, wireframes, and patterns. Working directly with clients, UX, and UI teams provide solutions that will be translated into a product, changing the industry’s paradigms.

Rio De Janeiro E Região, Brasil

Rio De Janeiro, Rio De Janeiro

Using agile methodology, raised the requirements with PO and the clients Created anddeveloped the concept, user stories, flows and interfaces from the system response toprotocol all petitions and notifications at the Health Insurance market in Brazil. This projectchanged the way that the processes are created in the market. Adding agility, transparency,accessibility, and flexibility.○ Achievements:■ Developed flows, using Visio, that helped to translate the… Show more Using agile methodology, raised the requirements with PO and the clients Created anddeveloped the concept, user stories, flows and interfaces from the system response toprotocol all petitions and notifications at the Health Insurance market in Brazil. This projectchanged the way that the processes are created in the market. Adding agility, transparency,accessibility, and flexibility.○ Achievements:■ Developed flows, using Visio, that helped to translate the requirementsinto products.■ Developed and tested lo-fi and hi-fi prototypes using Axure and Adobe XDwith both major publics: the Agency and the Health Insurance companies.■ Created the interfaces in XHTML, CSS, Bootstrap, and Primefaces thatwould be the basis of software development.Implemented and maintained specific dashboards using Google Data Suite and JS thatshowing real-time strategic metrics, funnels, and reports to stakeholders.One of the responsible for developed and maintained the Brazilian Private Health Insurance Agency’s Portal and Intranet, dealing directly with the stakeholders. The last version increased conversions by 25% in just one year. Show less

Rio De Janeiro Area, Brazil

Responsible for project management of corporate portals ANS (ANS Portal and Intrans).Responsible for the management of the ANS Web Team.Dialogue with stakeholders and setting new strategies in IT governance, defining technologies and process mapping.Technical advisor for various boards of ANS about actions in society and the workforce.

Rio De Janeiro Area, Brazil

Responsible for the analysis, planning, and coordination of the development of solutions forproducts designed to meet the client’s request with focus on creating a user-friendly interface whilereflecting universal user needs.

Rio De Janeiro Area, Brazil

Hired with the mission of making the National Supplemental Health Agency accessible to the general public (consumers). I was responsible for the analysis of the target audiences and the translation of the information and architecture to attend to a lay public about Supplementary Health.The project was extremely successful, increasing the number of access to the Portal by 45% a year and a significant drop in the rejection rate, despite the thematic difficulty.I was also responsible for… Show more Hired with the mission of making the National Supplemental Health Agency accessible to the general public (consumers). I was responsible for the analysis of the target audiences and the translation of the information and architecture to attend to a lay public about Supplementary Health.The project was extremely successful, increasing the number of access to the Portal by 45% a year and a significant drop in the rejection rate, despite the thematic difficulty.I was also responsible for reformulating essential services to society, significantly increasing the efficiency and effectiveness of accesses.Main actions:- Process planning and analysis- Survey of the target audience, questionnaires, analysis of web metrics and benchmarking;- Card sorting, cooperative evaluation, and paper prototype- Wireframes, sitemaps, navigational flows, high fidelity prototypes, and functional specifications Show less

Rio De Janeiro E Região, Brasil

Volunteer at JUX working group responsible for developing the user experience of CMS Joomla!

Rio De Janeiro E Região, Brasil

Responsible for the development of interfaces for the strategic systems of the Brazilian Navy and the Civil House of the Presidency of the Republic.Working with multidisciplinary teams, I participated in projects in the most diverse areas of knowledge of the Brazilian Navy (intelligence, qualification, human resources, and strategy).I was responsible for the development of the Portal of the Crisis Management Secretariat of the Civil House, raising requirements with the Ministers… Show more Responsible for the development of interfaces for the strategic systems of the Brazilian Navy and the Civil House of the Presidency of the Republic.Working with multidisciplinary teams, I participated in projects in the most diverse areas of knowledge of the Brazilian Navy (intelligence, qualification, human resources, and strategy).I was responsible for the development of the Portal of the Crisis Management Secretariat of the Civil House, raising requirements with the Ministers, developing the interface and architecture, and carrying out the approval with the stakeholders.Main knowledge used:- Interface design (layout)- Coding (CSS / HTML / JQuery)- Documentation (manuals, specifications and FAQS) Show less

Rio De Janeiro E Região, Brasil

Responsible for developing the interfaces of the University's institutional websites.Responsible for briefing, layout development, coding, and implementation.Main knowledge used:- Interface design (layout)- Coding (CSS / HTML / JQuery)- Documentation (manuals, specifications and FAQS)

Postgraduate Degree, Artificial Intelligence And Machine Learning

Master Of Science - Ms, History Of Sciences And Techniques And Epistemology

Msc. In Information Systems, Usability And Acessibility, 90

Incomplete

Expert, User Experience

Curso de pós-graduação em Ergodesign de Interfaces: Usabilidade e Arquitetura de Informação.

Bachelor, Design Gráfico

Development of furniture design adapted for low-income children suffering from chronic childhood encephalopathy.

Bachelor, Product Design

Activities and Societies: - Participei do grupo misto para revitalização da Escola de Belas Artes (+EBA). - Como prestador de serviços no.