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@edmentum.com
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Gary Craig is listed as Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator at Amazon, based in Arlington, Virginia, United States. AeroLeads shows a work email signal at edmentum.com and a matched LinkedIn profile for Gary Craig.
Gary Craig previously worked as Senior Customer Success Manager at Amazon and Customer Success Manager at Edmentum. Gary Craig holds Master Of Education - Med, Educational Administration And Leadership from Lamar University.
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AeroLeads found 1 current-domain work email signal for Gary Craig. Compare company email patterns before reaching out.
Customer Success, account management and strategic partnerships professional adept at leveraging data to drive product development and utilization. Proven ability to lead cross-functional teams, enhance customer experiences, and implement data-driven strategies to achieve business goals.
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Seattle, Wa, Us
Trusted advisor for 6-12 Key Enterprise accounts each with $100MM+ ARR. Built joint business plans with C-Level partners to explore proactive ways to execute on new selection, traffic, and expansion.
Bloomington, Mn, Us
Account Manager for 50-70 SMB to Enterprise clients in a $2.2MM portfolio. Owned full post-sales lifecycle of implementation, adoption, value recognition, engagement, and expansion. Subject expert and day-to-day customer support for 8 programs facilitating weekly and quarterly professional training.• Negotiated contracts during quarterly business reviews (QBRs) achieving 107% NRR with Sales partners.• Closed $160K in upsell/cross-sell revenue partnering with Sales and Marketing teams.• Reduced churn 17% creating customer loyalty programs and curating on-demand video training libraries.• Advanced sales opportunities & monitored accounts with Salesforce & Gainsight achieving 97%+ client satisfaction (CSAT).
Promoted to Department Lead in 2016 managing a team of 10 teachers. Facilitated weekly and quarterly professional development. Direct manager for teacher-candidates and new hires supervising classroom instruction and providing actionable feedback. • Increased student achievement 12% implementing common assessments and data-driven analysis.• Hired, trained, & developed team members on instructional priorities providing feedback during 1:1 sessions. • Supervised teacher-candidates conducting weekly evaluations with 100% meeting university requirements.
Marketing Director for 20-25 SMB accounts within a $300K portfolio. Supervised 3-5 marketing associates in day-to-day activities and conducted quarterly and yearly performance reviews. • Won 2011 Kansas Association of Broadcaster award for Best Promotional Campaign.
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Gary Craig works for Amazon.
Gary Craig is listed as Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator at Amazon.
AeroLeads has found 1 work email signal at @edmentum.com for Gary Craig at Amazon.
Gary Craig is based in Arlington, Virginia, United States while working with Amazon.
Gary Craig has worked for Amazon, Edmentum, Kansas City, Kansas Public Schools, and Great Plains Media Kansas.
You can use AeroLeads to view verified contact signals for Gary Craig at Amazon, including work email, phone, and LinkedIn data when available.
Gary Craig holds Master Of Education - Med, Educational Administration And Leadership from Lamar University.
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