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Gary Craig Email & Phone Number

Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator at Amazon
Location: Arlington, Virginia, United States 5 work roles 3 schools
1 work email found @edmentum.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email g****@edmentum.com
LinkedIn Profile matched
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Current company
Amazon
Role
Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator
Location
Arlington, Virginia, United States

Who is Gary Craig? Overview

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Quick answer

Gary Craig is listed as Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator at Amazon, based in Arlington, Virginia, United States. AeroLeads shows a work email signal at edmentum.com and a matched LinkedIn profile for Gary Craig.

Gary Craig previously worked as Senior Customer Success Manager at Amazon and Customer Success Manager at Edmentum. Gary Craig holds Master Of Education - Med, Educational Administration And Leadership from Lamar University.

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Email format at Amazon

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{first}.{last}@edmentum.com
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Profile bio

About Gary Craig

Customer Success, account management and strategic partnerships professional adept at leveraging data to drive product development and utilization. Proven ability to lead cross-functional teams, enhance customer experiences, and implement data-driven strategies to achieve business goals.

Current workplace

Gary Craig's current company

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Amazon
Amazon
Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator
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5 roles

Gary Craig work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current
Amazon

Seattle, WA, US

Trusted advisor for 6-12 Key Enterprise accounts each with $100MM+ ARR. Built joint business plans with C-Level partners to explore proactive ways to execute on new selection, traffic, and expansion.

Oct 2022 - Present

Customer Success Manager

Edmentum

Bloomington, MN, US

  • Account Manager for 50-70 SMB to Enterprise clients in a $2.2MM portfolio. Owned full post-sales lifecycle of implementation, adoption, value recognition, engagement, and expansion. Subject expert and day-to-day.
  • Negotiated contracts during quarterly business reviews (QBRs) achieving 107% NRR with Sales partners.
  • Closed $160K in upsell/cross-sell revenue partnering with Sales and Marketing teams.
  • Reduced churn 17% creating customer loyalty programs and curating on-demand video training libraries.
  • Advanced sales opportunities & monitored accounts with Salesforce & Gainsight achieving 97%+ client satisfaction (CSAT).
Jun 2021 - Sep 2022

Department Lead - Social Sciences

Kansas City, Kansas Public Schools
  • Promoted to Department Lead in 2016 managing a team of 10 teachers. Facilitated weekly and quarterly professional development. Direct manager for teacher-candidates and new hires supervising classroom instruction and.
  • Increased student achievement 12% implementing common assessments and data-driven analysis.
  • Hired, trained, & developed team members on instructional priorities providing feedback during 1:1 sessions.
  • Supervised teacher-candidates conducting weekly evaluations with 100% meeting university requirements.
Jul 2016 - Jun 2021

Creative Services Director

Great Plains Media Kansas
  • Marketing Director for 20-25 SMB accounts within a $300K portfolio. Supervised 3-5 marketing associates in day-to-day activities and conducted quarterly and yearly performance reviews.
  • Won 2011 Kansas Association of Broadcaster award for Best Promotional Campaign.
Jul 2010 - Feb 2012
3 education records

Gary Craig education

Master Of Education - Med, Educational Administration And Leadership

Lamar University

Bachelor Of Arts - Ba, Secondary Education And Teaching

University Of Missouri-Kansas City

Bachelor Of Arts - Ba, Digital Communication And Media/Multimedia

Columbia College Chicago
FAQ

Frequently asked questions about Gary Craig

Quick answers generated from the profile data available on this page.

What company does Gary Craig work for?

Gary Craig works for Amazon.

What is Gary Craig's role at Amazon?

Gary Craig is listed as Senior Customer Success Manager at Amazon | Engagement & Utilization | Retention | Always an Educator at Amazon.

What is Gary Craig's email address?

AeroLeads has found 1 work email signal at @edmentum.com for Gary Craig at Amazon.

Where is Gary Craig based?

Gary Craig is based in Arlington, Virginia, United States while working with Amazon.

What companies has Gary Craig worked for?

Gary Craig has worked for Amazon, Edmentum, Kansas City, Kansas Public Schools, and Great Plains Media Kansas.

How can I contact Gary Craig?

You can use AeroLeads to view verified contact signals for Gary Craig at Amazon, including work email, phone, and LinkedIn data when available.

What schools did Gary Craig attend?

Gary Craig holds Master Of Education - Med, Educational Administration And Leadership from Lamar University.

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