Greg Craill Email & Phone Number

Waikato, New Zealand

Hamilton, Waikato, New Zealand

As Chapter Lead, I oversee a team of five systems administrators managing Spark’s IBM applications. My role focuses on prioritizing and delivering an efficient work pipeline, coaching and mentoring team members, and ensuring compliance with PCI DSS standards and NZ Privacy Laws. I drive team engagement and professional growth, building a high-performing.

Hamilton, Waikato, New Zealand

In this role, I led critical infrastructure projects, automated complex workflows, and supported cross-functional teams to maintain Spark's IT systems. Key result areas included developing self-service web portals, managing software migrations, and enhancing monitoring processes to reduce manual workloads. My efforts improved operational efficiency.

Riyadh, Saudi Arabia

Implemented automated switching processes, deployed upgrades to Network security, Jaywalk and DASD Plus applications, and reduced costs for customer by implementing a virtual partition to replace an aging server

Riyadh, Saudi Arabia

Controlled batch processing for core billing, provisioning and payments systems, and automated batch job scheduling by creating a web portal to replace manual processes and reduce human errors. Operational specialist seconded to the database split and migration projects.

Riyadh, Saudi Arabia

Developed operational utilities to automate processes, reduce errors and enhance efficiency; led major OS and system upgrades; managed monitoring and core operations of the main billing system.

Hamilton, Waikato, New Zealand

Initially Operator, then promoted internally to Shift Leader at the operational data center for New Zealands largest Telco.

Bachelor Of Science, Software Engineering

Activities and Societies: University Fencing Team, University Hockey Team

Education record