Guillaume Crance Email & Phone Number

Paris Area, France

Provisioning and troubleshooting of MPLS network solutions for PCCWGlobal customer around the world.In charge of the design and configuration of L2VPN and L3VPN as well as IP transit for wholesale and enterprise customer.2nd level support for IP/MPLS network troubleshooting

Paris Area, France

In charge of following the complex and high value customers solution, coordinating internal and external resource to make sure the service is delivered on time, on budget and within the customer's expectations according to the specifications agreed.

In Charge of migrating all the legacy customer services (Network access, VPN, Hosted/Managed service) from PSINet and ViaNetworks France to the standard supported services from Interoute.In charge of integrating/migratin the network platforms inherited from PSINet and Vianetworks inside the network infrastructure of Interoute. This has allowed to keep the.

Delivery of the PCCW protfolio. In charge of budget, internal and external provider coordination, Managing customer expectation and verifying that the delivered service was the one required.

Technical trouble shooting, design and deployment of the Interoute Paris Data Centre portfolio in in coordination with the Network and infrastructure team, and following the requirements of the ales team.

Technical Troubleshooting, design and deployment of the the Vianetwork System and Network portfolio.

managing a team of 5 engineers in the newly opened datacenter of PSINetin France. In charge of all the support to the customer on their installed systems, maintaining the network infrastructure, and thesecurity of the datacenter network. Assisting the Implementation Manager in all new leased line and server installations.

responsible for building and maintaining the IP over Frame-relay/ATM of PSINet in Europe,having contacts with all the large European telcos, working on equipment such as Cisco, Lucent, Nortel, Sun, in charge of findingthe right solutions to all the occurring problems. I am in charge of 250 locations in 10 European countries.

In charge of Day to day Backbone Network for all PSINet Europe, for maintenance and implementations.Part of the On call.

within the internet access support team, then forCalvacom, allowing me to use and improve my knowlege of the Public Operating Systems (Linux, Mac, Windows, DOS), and tolearn about network management and issues.