1. Managed a high volume of global immigration processes for a major client engagement;2. Acted as an escalation point for all client inquiries as well as foreign offices globally;3. Assisted local offices with devising immigration case strategy targeting client needs and ensuring it is conveyed to the client in an effective and timely manner;4.Provided weekly updates to the client on major process developments and case management issues;5. Generated various client reports to address immigration compliance risks and proposed resolutions at both case and process levels;6. Reviewed travel assessments prepared by junior staff;7. Coached junior staff on day-to-day case coordination;8. Assisted in a variety of global immigration advisory projects.

- Prepared and managed applications for temporary work and residence permits for a number of jurisdictions including Czech Republic, Russia, South Africa, Madagascar, Ireland;- Acted as a primary point of contact for the client and worked with local suppliers to ensure the service meets client expectations;- Interacted with HR department and employee(s) to obtain and complete documents required for visas and work permits.- If applicable, initiated, organized and followed up on document translation, legalization and police clearances;-Analyzed existing global work authorization procedures and policies to ensure compliance with local regulations worldwide;- Communicated updates on immigration process to clients to assist with staffing and planning for accounts.