Gabriela Silva Email & Phone Number

Remote

São Paulo, Brazil

Porto, Portugal

Responsible for delivering product demonstrations and consultancy focusing on specific challenges, scope and needs. Always exchanging information internally with different areas to prepare the best workspace for the presentation.Also, responsible for qualifying inbound leads through meaningful conversations with potential customers, who came through.

Responsible for managing and developing their mobile MVP for the Brazilian market. Management of the development project with the technical team (based in India) and other stakeholders (based in Brazil). Control of deadlines, deliveries, and quality of development. Construction, organization, and prioritization of backlog and product evolution.

Responsible for the onboarding process of new customers in the OBT Argo tool at Sete Mares Turismo. Responsible for identifying the customer's profile/needs/process and, technically, set up the tool to attend to this. Also, provide technical support for the tool internally.

Responsible for the migration project of the TV Globo client to Kontik's service with Argo's OBT tool. Responsible for managing deadlines, deliveries, and communication with all stakeholders. Also, assisting in the integration process between TV Globo's systems so that the final result was a fully integrated operation.

São Paulo E Região, Brasil

São Paulo E Região, Brasil

• Specialist of Expense and Integration Products
• Responsible for conducting market research
• Responsible for preparing detailed reports of the products
• Responsible for coordinating project successfully, monitoring and helping processes and communication
• Responsible for the relationship with partners

São Paulo

• Responsible for providing account management, services and consultancy to existing and new clients
• Responsible for sales and relationship with costumers
• In loco and Virtual visits to costumers
• Responsible for coordinating customer satisfaction in other areas, monitoring and helping processes and project
• Responsible for contracts and negotiation with costumers

 Responsible to provide account management, service and consulting to existing and new clients. Selling products/services/solutions to benefit the customer and increase productivity Management an effective business relationship with customers/associates via innovative strategies to maximize sales and bookings Proactive calls, virtual visits and.

Responsible to provide account management, service and consulting to existing and new clients.

- Responsible to support Training Departament and Costumer Services Departament

Product Management

Pós Graduação, Comunicação E Marketing

General English - Certificate C1 Level

I've lived in Dublin for 1 years and I've studied English for 6 months in 2013 to improve my speaking, listening , reading and writing.

Higher Education - Technology In Tourism, Tourism And Travel Services Management

Higher Education