Gabriela Silva

Gabriela Silva Email and Phone Number

SAAS | Product Management | Project Management | Integrations | Customer Solutions | @ Clicksign
sao paulo, sao paulo, brazil
Gabriela Silva's Location
São Paulo, Brazil, Brazil
About Gabriela Silva

With over 15 years of experience in the tech industry and a strong customer-facing background, I have successfully transitioned into product management. I am passionate about driving product innovation and delivering exceptional value to customers.

Gabriela Silva's Current Company Details
Clicksign

Clicksign

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SAAS | Product Management | Project Management | Integrations | Customer Solutions |
sao paulo, sao paulo, brazil
Website:
clicksign.com
Employees:
62
Gabriela Silva Work Experience Details
  • Clicksign
    Product Manager
    Clicksign Jun 2024 - Present
  • Infraspeak
    Integrations Success Manager
    Infraspeak Dec 2022 - May 2024
    Remote
  • Infraspeak
    Delivery Manager
    Infraspeak Apr 2022 - Jul 2022
    São Paulo, Brazil
  • Infraspeak
    Intelligent Maintenance Specialist
    Infraspeak Apr 2021 - Mar 2022
    Porto, Portugal
    Responsible for delivering product demonstrations and consultancy focusing on specific challenges, scope and needs. Always exchanging information internally with different areas to prepare the best workspace for the presentation.Also, responsible for qualifying inbound leads through meaningful conversations with potential customers, who came through marketing, about their commercial and technical needs, identifying whether the Infraspeak Platform could serve them and add value to their process.
  • Nina
    Product Manager
    Nina Oct 2020 - Mar 2021
    Responsible for managing and developing their mobile MVP for the Brazilian market. Management of the development project with the technical team (based in India) and other stakeholders (based in Brazil). Control of deadlines, deliveries, and quality of development. Construction, organization, and prioritization of backlog and product evolution.
  • Sete Mares Turismo
    Product Specialist
    Sete Mares Turismo Oct 2019 - Mar 2020
    Responsible for the onboarding process of new customers in the OBT Argo tool at Sete Mares Turismo. Responsible for identifying the customer's profile/needs/process and, technically, set up the tool to attend to this. Also, provide technical support for the tool internally.
  • Kontik Viagens
    It Project Manager
    Kontik Viagens Jun 2019 - Sep 2019
    Responsible for the migration project of the TV Globo client to Kontik's service with Argo's OBT tool. Responsible for managing deadlines, deliveries, and communication with all stakeholders. Also, assisting in the integration process between TV Globo's systems so that the final result was a fully integrated operation.
  • Argo Solutions
    Project Manager
    Argo Solutions May 2018 - Jan 2019
    São Paulo E Região, Brasil
  • Argo Solutions
    Product Owner
    Argo Solutions Jan 2017 - May 2018
    São Paulo E Região, Brasil
    • Specialist of Expense and Integration Products• Responsible for conducting market research• Responsible for preparing detailed reports of the products • Responsible for coordinating project successfully, monitoring and helping processes and communication• Responsible for the relationship with partners
  • Argo It
    Relationship Executive
    Argo It Apr 2014 - Dec 2016
    São Paulo
    • Responsible for providing account management, services and consultancy to existing and new clients• Responsible for sales and relationship with costumers• In loco and Virtual visits to costumers• Responsible for coordinating customer satisfaction in other areas, monitoring and helping processes and project• Responsible for contracts and negotiation with costumers
  • Sabre Travel Network
    Account Executive
    Sabre Travel Network Sep 2009 - Jan 2013
     Responsible to provide account management, service and consulting to existing and new clients. Selling products/services/solutions to benefit the customer and increase productivity Management an effective business relationship with customers/associates via innovative strategies to maximize sales and bookings Proactive calls, virtual visits and products presentations skills on phone and also on site.  Develop and maintain positive customer relations and coordinates with various functions within the company  Maintain a good relationship with customers, helping and supporting all my co-workers.  Experience to review and renewal contracts, propose new business solutions by understanding customer’s expectations and needs, looking at Sabre financial standpoints.  Ability to work on multiple projects simultaneously, strong skills on consulting, selling and making recommendations regarding products and services to increase profitability and overall efficiency.  Consultancy on Agency to indentify customers’ needs.
  • Oceanair
    Account Executive
    Oceanair Jan 2009 - Sep 2009
    Responsible to provide account management, service and consulting to existing and new clients.
  • Sabre Travel Network
    Intern
    Sabre Travel Network Feb 2007 - Dec 2008
    - Responsible to support Training Departament and Costumer Services Departament

Gabriela Silva Education Details

Frequently Asked Questions about Gabriela Silva

What company does Gabriela Silva work for?

Gabriela Silva works for Clicksign

What is Gabriela Silva's role at the current company?

Gabriela Silva's current role is SAAS | Product Management | Project Management | Integrations | Customer Solutions |.

What schools did Gabriela Silva attend?

Gabriela Silva attended Pm3 | Escola De Negócios E Produtos Digitais, Faculdades Metropolitanas Unidas, Kenilworth Institute, Centro Federal De Educação Tecnológica De São Paulo.

Who are Gabriela Silva's colleagues?

Gabriela Silva's colleagues are Jose Ivamotto, Francisco Emanuel P., Luis T., Karoline Cappelletti, Priscila Araujo, Giovanna Elias, Daniel Engelberg.

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