Insurance Oversaw the creation of a team to manage time away from work for all employees of a large US insurer. Developed a mobile claims digital capability assessment for use with multiple clients. Developed claims inventory management solution during deployment to new claims environment. Developed and reviewed claims operating models. Guided creation of mobile application for field agents that incorporates claim handling tools, claims management system, and dispatching tools. Created process design of the Workforce Management operation for multiple claims environments. Created staffing model for enterprise wide Workforce Management operation. Led Workforce Management deployment to 4 call centers through a total of 7 waves of deployment. Tracked Project Management activities for multiple work streams.

Oil and GasBenchmarked a refinery using Solomon studies as part of a contractor reduction study. Developed a downstream organizational transformation map. Evaluated marketing strategy. Developed and executed Change Management plan, including communications guides for 2 technical deployments. Developed training materials and presentations for 2 technical deployments. Compiled and tracked status reports. Assisted with User Acceptance Testing for 1 technical deploymentProductsReviewed and evaluated current operating model of non-profit. Designed new operating model to improve long-term viability of non-profit. Worked with board of directors to approve operating model

Dr. Emily WeissSupervise graduate and undergraduate students in the laboratory.Evaluate equilibrium constants of ligands on semiconductor nanoparticles.Devise purification and separation schemes and for metal and semiconductor nanoparticles.Create nanoparticle films whose photoconductivity is sensitive to environmental factors for use in photovoltaic/thermoelectric devices.Measure excitonic relaxation pathways of semiconductor and metal nanoparticle conjugates using transient absorption techniques.Characterize nanoparticles and using infrared, ultraviolet, and visible spectroscopy, photoluminescent spectroscopy, Raman spectroscopy, and scanning transmission electron microscopy.

Conducted technical research in metal and semiconductor nanotechnology.Served as a graduate instructor for multiple undergraduate courses and labs.

Assisted process engineers with daily monitoring and optimization.Conducted catalyst activity test to determine optimal reaction temperature for sulfur and nitrogen removal in a hydrocarbon stream.Developed tools to monitor heat exchanger fouling with time and issued recommendations for the cleaning/inspection of heat exchangers during the upcoming shutdown.Created a spreadsheet to produce a comprehensive water balance for a plant to aid in meter calibration and water conservation.Worked with operators in the field to perform plant-wide pressure surveys and distillation column capacity tests.

Researched reactions in Fiber Reactive, Vat and Pressurized cycles to improve consistency and quality of dye in cotton and polyester fibers.Worked with Technical Manager and chemical vendors to improve the chemicals used in the dying and finishing processes of the Fabrics Division of Russell.Worked with the maintenance personnel to repair valves, heat exchangers, and pumps on the dying machines.