Develops a SaaS platform to automate infection control and antibiotic stewardship systems in skilled nursing facilities, using machine learning for this start-up company. Identifies, recruits, and onboards skilled nursing facilities. Creates printed sales aids and video presentations. Leads the Customer Success team. Serves as member of Product Development team. Created and maintains CRM with 1,000+ accounts.

Abbvie Pharmaceuticals North Florida 11/2003 – 02/2020 (formerly Forest Pharmaceuticals)Institutional Account Manager (09/2007 – 02/2020)Provided support for clients by satisfying their needs. Increased year over years sales for all products. Launched Teflaro, Dalvance, Avycaz, Daliresp, Tudorza, Vraylar, Savella and Bystolic. Followed-up with prospects several times throughout the sales cycle to ensure needs were being met in a territory where market share for antibiotics was more than twice national market share. Presented and demonstrated the value of products to buyers. Compiled and analyzed data to find trends. Developed sales strategies and set quotas. Stayed current on company offerings and industry trends. Maintained a database of contact information. Built long-lasting, mutually beneficial relationships to create a better customer experience. Handled complaints and negotiations. Earned formulary wins for all products in all assigned accounts. Awarded multiple “Representative of the Quarter” wins.Field Sales Representative / Trainer (11/2003 – 09/2007) Gainesville, FLPresented, promoted, and sold products, performing cost-benefit and needs analysis to meet their needs. Established, developed, and maintained positive business and customer relationships. Collaborated with management to identify company training needs. Scheduled appropriate training sessions. Oversaw and directed seminars, workshops, individual training sessions, and lectures. Planned and implemented an effective training curriculum. Presidents Club Winner 2007. Representative of the Year ~ Southeast Region 2007. Multiple Representative of the Quarter wins. Divisional Leadership Award 2006. Launched Namenda and Combunox.

Developed and managed outdoor food concession locations for the Walt Disney World Resort and professional sporting venues. Managed up to 30 full / part time employees. Achieved annual sales more than $2 million. Awarded Walt Disney World Operating Participant of the Year 2000, 2001, and 2003.

Created a growth strategy focused on financial gain and customer satisfaction. Conducted research to identify new markets and customer needs. Arranged business meetings with prospective clients. Promoted the company’s products / services, addressing or predicting clients’ objectives Representative of the Year 1994. Developed Hospice and Rehabilitation Units in four skilled nursing facilities. Increased annualized average daily census in assigned facilities between 5% and 10%.

Commercial Real Estate Appraiser

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