Gregory De La Paz Email & Phone Number

Newport Beach, California, Us

Newport Beach, California, Us

Newport Beach, California, Us

Lead Solution Design process for UKG Dimensions including Volume and Labor Forecasting, Scheduling, and Attestation implementation from inception to POC/Pilot and Roll-out for full restaurant fleet.Partner with cross divisional partners on solution and legal requirements, testing, user adoption. Ensure training strategy follows evergreen principles to facilitate product evolution and in bound training needs. Operationalize Fair Work Week requirements based on regional requirements including user adoption and training.Provide executive progress updates and communication to provide visibility to project status including risk highlights and mitigation strategies.Build Workforce Management function to support roll-out to steady state management and evolution.Guide internal Center of Excellence for Dimensions platform to ensure long term solution success.Lead vendor negotiations for product roadmap requests.

Seattle, Us

Lead Solution Design process for Kronos Workforce Central including Labor Standards, Forecasting, Budgeting, and Analytics implementation and pilot project to elevate WFM capabilities. Own all Labor planning, budgeting, forecasting and reporting aspects.Labor Budgeting and Planning, set annual operating plans and provide ongoing progress reporting against operational and financial goals for full retail portfolio (155+ locations, 11K+ staff).Provide thought leadership for strategic Workforce Management planning and initiatives.Support the Retail Operations team with financial and tactical guidance for executing training, operational shifts, and strategic programs involving labor impacts through comprehensive capacity planning.Guide WFM Advisory Team to support ongoing communication between field and AHQ to deliver appropriate and seamless changes in labor management.Engage and support cross divisional partners to deliver appropriate resources to meet project goals.Manage tools and programs related to Labor Budgeting, Modeling and Volume Forecasting.Delivered GAP analysis for Opportunity Based Labor Budgeting methodology using location attributes, membership metrics, area demographics, and performance measures to highlight 2-5% sales opportunity through differential labor application and behavior up-leveling.Labor reporting of retail KPI’s and Performance Measures including Payroll%, Sales and Unit Productivity, Engagement Time, Cost to Process, and AHR. Progress against annual plans and budget.

Us

Increased company total revenues from $5M in FY 2005 to $12M in FY 2012.Delivered ongoing leadership of POS/CRM systems modernization to a cloud based POS platform providing vendor integration and DTC capabilities.Provided leadership and support to propel Rock N’ Road Cyclery into the fourth largest Specialized Bicycle Components© dealer in the U. S. market.Owned financial and strategic planning of company goals, programs, and initiatives.Labor Budgeting and Planning, set annual operating plans and provide progress reporting against operational and financial goals.Developed capacity planning process and staffing plans to align skills and deliver top tier customer experience.Outline and partner with key vendors for comprehensive product and sales training for sales staff.Developed merchandise assortment and replenishment plans to align with company total sales and growth opportunities. Markdown plans.Built partnerships with key vendors to develop long-term strategic partners to achieve favorable outcomes and ensure supply chain health.Designed and executed company-wide program changes through partnership building to gain alignment and achieve changes in company culture.Team leadership; organized and motivated a dynamic sales staff to exceed customer expectations and grow sales year over year.Created marketing plans to align with merchandise assortment and product development plans.

Spearheaded all aspects of programs and projects to meet or exceed client expectations. Including RFP response, resource planning, project planning, cross functional teams between field services, design, GIS, finance, vendors, contractors, and regulatory agencies.Created and implemented Workload Planning Tool. Develop Engineered Labor Standards (ELS) for all standardized field services to gain efficiencies and create comprehensive cost structures and scheduling optimization. Increased productivity by 10-15% to offset competitive pricing reductions.Team leadership, developed an A-caliber field team of service representatives.Developed and set metrics program to review service representatives. Vendor and contractor management.Negotiate with vendors and contractors for best pricing and manage relationships to facilitate preferred service.Develop lasting relationship with regulatory agencies.

Lead all aspects of multiple field projects that met expectations. This included meeting timelines, regulatory parameters, preparing quarterly and yearly reports for clients and regulatory agencies, meeting budget goals.Manage field team of service representatives. Recruited staff; led ongoing mentoring/training on best field practices and technical solution troubleshooting.Assisted implementation of field projects from initial design stage through to construction and instillation completion and finally ongoing operations and reporting.Develop and manage relationships with vendors and contractors to facilitate preferred service.

Oversee field projects from initial design stage through to construction and instillation completion and finally ongoing operations including data collection.Manage field team of four service representatives. Led ongoing mentoring/training on best field practices and technical solution troubleshooting.