Lead all product and process quality improvements for industrial operations across three regions (Americas, EMEA, APAC), including manufacturing and supplier quality.

Supporting the development and deployment of projects to grow the community of readers all around Connecticut. Proud to have built and drive the River Bend Book Truck. Fixer and builder of things at our shops.

Led all aspects of quality and continuous improvements at the company, including Customer Response, New Product Introduction, Legacy Product Improvement, Manufacturing Processes, Supplier Quality, Outsourced Manufacturing, Product Certification, Business Processes, and Employee Six Sigma training and certification.

Led a team of 140 employees through execution of purchase orders for quality, manufacturing, and supply chain services. Oversaw development of standard processes in areas of quality management, including PPAP, Root Cause Analysis, and Compliance. Designed and deployed strategic comprehensive quality management systems approach to grow business service offerings to customers.

Led integrated team of senior Quality subject matter experts to define, plan, design, and implement best-in-class processes to facilitate the execution of a comprehensive Quality Improvement strategic vision across 140 global sites.Led deployment of company-wide “My Quality Lives On” campaign to promote personal accountability and compliance awareness for more than 40,000 employees. Created the “Quality Collaboration Center” to provide virtual customer support in the application of key processes in each business unit. Oversaw implementation of advanced product quality planning process, expanding scope to design quality into all new product development programs and manufacturing transitions. Designed Quality Management System compliance improvement strategy for immediate and long-term solutions addressing systemic deficiencies in meeting AS9100 and ISO9001 requirements.

Represented UTAS New Product Introduction on UTC Corporate Supply Chain team responsible for designing playbook for all NPI Supply Chain activities, including processes, tools, and organization structure.Implemented integration team to leverage supply chain opportunities across multiple business units for the same aircraft platform, identifying more than $500M of spend available for competitive bid. Negotiated contract extension with critical supplier, mitigating $2.5M of price increases on thirteen end units through mutually beneficial contract language. Executive champion of teams charged with improving employee engagement and recognition.

Established and deployed Supply Chain Quality strategy for newly integrated Central Operations. Led Supplier Excellence program designed to promote best-in-class manufacturing and quality management practices at critical suppliers.Designed supplier portal for sharing performance metrics, corrective action reports, systemic quality improvement activities, and supplier development training tools. Reduced receiving inspection activities by 35%. Organized Supplier Quality function to support commodity-based procurement strategy.

Led a team of 100 quality managers, engineers, and associates to effectively drive root cause investigations, mistake proofing, lean manufacturing, process improvements, special process qualification, and quality initiatives at 585 global aerospace suppliers in support of North American Aerospace Operations. Developed and implemented company-wide quality initiatives including Production Part Approval Process (PPAP), Sub-tier Supplier Management, and Supplier Initiated Engineering Change Request Process to support production readiness for legacy and development programs.Realigned organization to streamline internal and external customer support, providing a single point of contact for each program office, plant site, and commodity. Chief architect for Supplier Tracking & Analysis Tools (STAT) to provide a comprehensive system for all supplier-related information, project planning, and initiative effectiveness. Presented business case for growing the organization from 55 to 100 employees and successfully implemented a recruiting plan to achieve critical skills hiring goals.

Analyzed data and prepared executive level reviews for customers and senior level executives relating to Supplier Quality initiatives. Developed standard method for evaluating cost of poor quality driven by supplier escapes and unresponsiveness.In a special assignment, led development and roll-out of Hamilton Sundstrand’s Transition Standard Work process, designed to ensure product integrity and accountability for all work move events. Designed Suppliers of Concern process to assign process improvements, financial penalties, or product transition strategies for “high pain” suppliers.

Led teams consisting of sourcing, design, project management, supplier quality, and tooling engineers through tool build and process qualification stages. Planned, tracked, and reported to executive management status of all projects. Provided daily supervision to direct and dotted line reports in the United States and China. Owned all aspects of bringing sourced parts from development to production. Drove root cause analysis at supplier sites to correct process capability issues and improve productivity through lean manufacturing using Six Sigma methodology.

Led teams consisting of sourcing, design, project management, supplier quality, and tooling engineers through tool build and process qualification stages. Planned, tracked, and reported to executive management status of all projects. Owned all aspects of bringing sourced parts from development to production. Drove root cause analysis at supplier sites to correct process capability issues and improve productivity through lean manufacturing using Six Sigma methodology.

Provided planning and logistical support for the GP7000 Engine Assembly Line. Coordinated all development engine probe fabrication and delivery.

Designed, analyzed, modeled, procured, and supervised installation of test equipment for development engines, including high pressure engine bleed piping and engine transportation trailers. Led process improvement methods in department to increase productivity and reduce costs.