Gary Lieberman

Gary Lieberman Email and Phone Number

A life and career filled with gratitude @ Longwood Gardens
kennett square, pennsylvania, united states
Gary Lieberman's Location
Kennett Square, Pennsylvania, United States, United States
Gary Lieberman's Contact Details
About Gary Lieberman

The arc of my career has taken me from telephony engineering to the development of AI-based solutions designed to enable more natural, frictionless customer experiences

Gary Lieberman's Current Company Details
Longwood Gardens

Longwood Gardens

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A life and career filled with gratitude
kennett square, pennsylvania, united states
Website:
longwoodgardens.org
Employees:
388
Gary Lieberman Work Experience Details
  • Longwood Gardens
    Database Administration
    Longwood Gardens Nov 2022 - Present
    Kennett Square, Pennsylvania, United States
    Assisting with the care & feeding of Longwood Garden's dynamic crop database while enjoying the privilege of supporting this world-class organization from the inside.
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  • Humana
    Lead Solutions Architect, Contact Center Platform Innovation
    Humana Feb 2021 - Oct 2022
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  • Freelance
    Customer Experience Consultant
    Freelance Aug 2020 - Feb 2021
    Mid-Atlantic Region, Us
    Looking for the right opportunity to "give back" to my community while leveraging what I've learned over a few decades in the telecom and customer experience arenas
  • Genesys
    Cx Solutions Consultant
    Genesys Jun 2014 - Jul 2020
    Northeast Us Region
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  • Windstream
    Contact Center Solutions Architect
    Windstream Sep 2013 - May 2014
    Eastern Region - Usa
    Solving real-world business problems through the application of all facets of Customer Experience Management technology and industry best practices.
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  • Avaya
    Consulting Systems Engineer, Contact Centers
    Avaya Dec 2009 - Jul 2013
    Design of multimedia contact center solutions (including Social Media) and CC Analytics.Expertise in Self Service (IVR) and Mobility applications.Helped guide customers through migrations to new architectures, including UC/CC/SaaS, Hosted, and Managed deployments.Subject matter expert on Workforce Optimization (WFO) for the Contact Center environment.
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  • Nortel
    Ip Telephony/Contact Center Architect
    Nortel Apr 2000 - Dec 2009
    Pre-sales engineering for IP Telephony and Contact Center applications.Regional Subject Matter Expert for Contact Recording & Quality Monitoring.Deep technical knowledge of CS 1000, CallPilot, Contact Center Manager (f.k.a. Symposium).
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  • Williams Communications/Wiltel
    Sales Support Consultant
    Williams Communications/Wiltel 1994 - 2000
    Provided pre-sales technical support for large enterprise customers with special focus on the Energy vertical market.Complex network planning and design for Meridian1/CS 1000/CS 2100.Various third party solution integration (Octel, TelStrat, Call Accounting systems).
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  • Bellsouth
    Sales Engineer
    Bellsouth 1993 - 1994
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Gary Lieberman Skills

Telephony Avaya Telecommunications Ip Contact Centers Ivr Sip Voip Pre Sales Unified Communications Managed Services Call Centers Sales Engineering Call Center Cti Network Design Ethernet Wireless Networking Lan Wan H.323 Crm Saas Tdm Voice Over Ip Enterprise Software Switches Avaya Technologies Unified Messaging Acd Sip Trunking Network Architecture Qos Routing Wan Tcp/ip Isdn Network Engineering Vpn Avaya Products Internet Protocol Session Initiation Protocol Customer Relationship Management Multimedia Microsoft Technologies Internet Protocol Suite Technical Writing Technical Writers

Gary Lieberman Education Details

Frequently Asked Questions about Gary Lieberman

What company does Gary Lieberman work for?

Gary Lieberman works for Longwood Gardens

What is Gary Lieberman's role at the current company?

Gary Lieberman's current role is A life and career filled with gratitude.

What is Gary Lieberman's email address?

Gary Lieberman's email address is ga****@****sys.com

What is Gary Lieberman's direct phone number?

Gary Lieberman's direct phone number is (650) 466*****

What schools did Gary Lieberman attend?

Gary Lieberman attended Drexel University.

What are some of Gary Lieberman's interests?

Gary Lieberman has interest in Family, Formula 1 Racing Technology, Dogs.

What skills is Gary Lieberman known for?

Gary Lieberman has skills like Telephony, Avaya, Telecommunications, Ip, Contact Centers, Ivr, Sip, Voip, Pre Sales, Unified Communications, Managed Services, Call Centers.

Who are Gary Lieberman's colleagues?

Gary Lieberman's colleagues are Phyllis Schodowski, Scott Taylor, John Jingeleski, Amy Shearer, Alexandria Lento, Dave Halliday, Alexander Heiberger.

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