Geb Ilunga Email & Phone Number

Windhoek, Khomas, Namibia

Windhoek, Khomas, Namibia

Windhoek, Khomas, Namibia

Windhoek

Project management, managing internal and external communications for three Old Mutual business units, namely Old Mutual Wealth, Old Mutual Finance and Old Mutual Investment Group. Marketing strategy development in line with business objectives as well as implementation of key campaigns and other tactical initiatives such as events, sponsorships and thought leadership pieces amongst others. Most importantly maintaining awareness, top of mind positioning and brand health of Old Mutual Namibia as a whole.

Windhoek

Client service, project management, social media management, managing internal and external communications, solving client problems, managing the banking portfolio (Standard Bank Namibia). Delivering presentations, meeting client expectations, strategy development and implementation.

Windhoek

Client service, adminstration, project and production management, managing internal and external communications, solving client problems, managing the banking portfolio (FNB). Using contacts to generate new business, delivering presentations, meeting client expectations, strategy development and implementation.

Windhoek

Client service, project management, managing internal and external communications, solving client problems, managing a portfolio of different accounts such as Telco's, Banks, mining companies and government ministries. Using contacts to generate new business, delivering presentations, meeting client expectations, strategy development and implementation.

Windhoek, Namibia

Account management and Administration, strategy development, Client service and project management of various accounts from different industries such as telecommunications, mining and aviation

Warri, Delta State, Nigeria

Some of my key responsibilities at Sarner PFM were as follows:To improve the operational systems, processes and policies in support of the organization's mission to establish a world class leisure park in Oleri, Warri and Wild life Park in Ogwashi-uku-- specifically, supporting better management reporting, information flow and management, business process and organizational planning.Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.Oversee some minor aspects of financial management, planning, systems and controls particulary office related finance matters Payroll managementDisbursement of funds for office and operational expenses (office and some contractors)Organization of fiscal and operational documents.Vehicle fleet management, which includes scheduling, maintenance and insurance.Networking, by nurturing exisiting relationships and establishing new ones

Standard Bank Head Office Namibia

My role as a customer care Officer for Standard bank required me to perform the following tasks, duties and responsibilities:Provide splendid customer services to customers in a friendly and courteous manner at all timesHave sufficient knowledge about the banking products and services and respond to all inquiries accordinglyImprove customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delayEnsure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging dutiesInform and suggest new banking products to customersProvide information to customers on their account status and account balancesSuggest effective ways through which the bank can promote its products and services and increase customer satisfactionProvide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactionsParticipate in marketing and awareness campaigns in the bank to create an enlarged customer baseEstablish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfactionEnsure that customers’ confidential information is properly protected and only used for official purposesChannel complex customer complaints and challenges to the right quarters for effective resolutionContinuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back.

Certificate (Short Course), Agile Project Management, 89%

Bachelor Of Commerce (Bcom), Business, Management, Marketing, And Related Support Services

International Baccalaureate Diploma

Activities and Societies: Student Council (Vice-President) Geography, Biology, Economics, Mathematics, English and Business studies

Education record