• Leading implementation of new systems, applications and their features across the Baltic countries;• Maintaining, supporting, and upgrading existing ERP systems needed to keep business running (CRM, sales, HR, fleet management, reporting systems);• Acting as a change agent / facilitator for different stakeholders and teams to lead them through numerous local development projects, initiatives and process improvements, including ad hoc process mapping. This includes solution design and implementation.• Operating as a business analyst to gather and systemize requirements for business needs, performing various data analysis projects which help to identify problematic areas and allows for informed decision making.

• Collaborated with international peers and Caterpillar Inc. at various organizational tiers to optimize inventory levels for operations spanning three Baltic countries.• Played a pivotal role in addressing data management and analysis needs for surrounding teams, ensured prompt and accurate delivery of existing action KPI reports, provided streamlined distribution of operational information for relevant stakeholders.• Developed and implemented solutions to enhance information transparency, reducing unnecessary team interactions, lowering avg. inventory age, and minimizing communication errors.• Actively managed inventory while providing continuous product support to the sales team and other surrounding teams.

• Lead railway accident investigations while collaborating with different governmental institutions, private companies;• Submitted precise process, infrastructure adjustment recommendations to the involved parties;• Performed safety related documentation analysis, identifying malpractice and non-compliance with the law.

• Simultaneously managed and administrated multiple industrial lifting equipment projects from quote to invoice;• Defined project deadlines, deliverables and monitored teams and subcontractors progress, applying control where needed.