Rachael Geedey Email & Phone Number

• Works closely with clients to ensure they are educated on how to effectively and efficiently useCluePoints’ software.
• Develops expertise in all CluePoints’ solutions and all relevant features and functionality.
• Interacts with the wider business, to have clear areas of ownership and transition with thesales, operations and product teams.
• Provides regular updates to Business Development colleagues regarding customers, includingpotential opportunities or threats to CluePoints platform adoption.
• Builds strong client relationships based on trust, integrity, and a passion for delivery excellence.
• Provides input on and contribute expertise to ensure the highest quality for CluePointsdeliverables ensuring realization of value for customers.

Remote-North Carolina

• Spearheaded the design and development of an innovative RBQM SaaS solution
• Engaged with external market to provide demos and facilitate product sales
• Trained sales teams to effectively market and sell the product
• Created and maintained user manuals, marketing materials, and thought leadership content
• Delivered compelling RBQM presentations at industry events and through webinars
• Collaborated with internal stakeholders to ensure seamless implementation and adoption

• Orchestrated cross-functional risk management and central monitoring activities for clinical trials, aligning with ICH GCP E6 standards
• Equipped the team with training on risk assessment, centralized monitoring, and overarching monitoring strategies
• Provided subject matter expertise for the development and maintenance of the monitoring strategy required for the trial
• Drafted initial risk assessment ensuring cross-functional involvement
• Developed the Risk Management Plan for the assigned study and provided input on the development of functional plans
• Ensured Inspection Readiness for risk assessment and centralized monitoring scope

• Championed cross-functional RBQM initiatives, instrumental in project success and innovation
• Collaborated with sales and proposal teams to formulate winning strategies leading to project award
• Nurtured expertise within the organization on holistic data review for clinical data quality
• Advocated for the company-wide adoption of risk-based approaches to trial design and quality management
• Collaborated with risk managers and project teams on study risk assessments
• Facilitated delivery of customized training programs for company staff using proprietary risk-based quality management technology

Durham, North Carolina

• Delivered customized training programs for company staff using proprietary risk- based quality management technology
• Coached project teams for efficient utilization
• Engaged with sales & proposal team to develop winning strategies leading to project award
• Catalyst to improving the teams' knowledge of risk-based quality management functionality to increase clinical efficiencies and effectiveness
• Created and maintained curriculum design, training manuals, classroom exercises, competency assessment and testing, and on-line computer-based learning modules in support of the employee roles and job functions that.
• Served as an SME on company's risk-based management software and as an RBQM champion for the organization

Morrisville, NC

• Application Trainer II (Aug. 2016-present)Application Trainer I (Nov. 2013 – July 2016)
• Developed training curriculums and materials including the creation of department training plans, a sales training course and a presentation essentials course
• Conducted face-to-face and remote training programs for all Novella staff and external clients
• Acted as SME functionality resource on various clinical technology platforms such as Oracle InForm 6.0, Medidata RAVE 5.6, IBM Clinical Development, Medrio.
• Coordinated, edited and produced eLearning content

Durham, NC

• Managed the administration of the Learning Management System, serving as an SME resource
• Compiled comprehensive reports and maintained training records
• Organized and managed new employee orientation, including scheduling presenters and venues, setting up WebEx sessions, updating calendars, and communicating updates as necessary