Greg Lopez Email and Phone Number
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• IT Business Leader with 20+ years of experience building and mentoring teams.• Fluent in the SDLC as well as operational support• Strategic thinker with the ability to execute tactically.• Deep understanding of process optimization while keeping a focus on customer satisfaction.• Certified Six Sigma Green Belt..
Sanofi
View- Website:
- sanofi.com
- Employees:
- 88327
- Company phone:
- 0800 274 777
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Head Of Digital People And Culture And People ServicesSanofiNew York, Ny, Us
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Senior Director Systems & Platforms HrPepsico Mar 2020 - PresentPurchase, New York, Us -
Head Of Systems Operations Support, SvpCiti Jul 2015 - Oct 2019New York, New York, Us• Leading a global team of 80 analysts and managers supporting the full life cycle of over 20 HR applications for 200,000+ employees. • Lead the service rehearsal testing phase for our global implementation of Workday and established the Data Quality function within the Workday Data Services team.• Responsible as the primary interface to our production services organization in partnering to improve our Service Delivery standards.• Oversaw the functional reorganization of the operations team to realize greater efficiencies and increase our ability to support a global 24/7 workforce.• Created a quality initiative to standardize operational support processes for all HR applications using the ITIL standards for IT Service Management. -
Senior Business Leader, Business Process ManagementMastercard Aug 2013 - Feb 2015Purchase, Ny, Us• Responsible for the Enterprise Business Process Management platform used to interact with B2B Customers for change management and to drive higher customer satisfaction.• Led the User Centered design team (UX/UI) to improve customer interaction and acceptance of process automation. Utilizing both in-house and third party consultants we facilitate design workshops that had a direct relationship to an increase in customer satisfaction for our B2B interactions.• Particular focus on Enterprise Customer Onboarding for MasterCard Online our B2B web-based customer portal. -
Senior Business Leader, Franchise DevelopmentMastercard Nov 2005 - Aug 2013Purchase, Ny, Us• Led a team of experienced IT professionals responsible for the long term vision and execution of the company’s Franchise Information assets. • Architected an improved Customer Profile Information data structure that is the foundation for an enterprise wide data repository which has facilitated numerous new business processes and increased the efficiency of existing data processing and manipulation efforts.• Worked across all business units at an executive level, promoting the use of Customer Profile Information and establishing Data Governance/Management processes including SLA adherence.• Teamed with division leaders to plan and execute system and data capabilities necessary to support the long term growth of their business functions utilizing home-grown and off the shelf technology.• Improved productivity and reduced costs through improved uses of technology. Utilized Six Sigma methodologies and collaborated with process owners to analyze and document process and system workflows.
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Senior Consultant, Infrastructure SolutionsBearingpoint Jun 2005 - Nov 2005Amsterdam, Nl• Supporting the Program Management office for the Joint Computer-Aided Acquisition and Logistic Support (JCALS) program with the planning of the relocation of their Network Management Center from Moorestown, NJ to Hinton, WV. • Performed procedural reviews of IT operations highlighting deficiencies in protocol. -
Site DirectorMultimedia Games Feb 2003 - Feb 2005Las Vegas, Nevada, Us• Designed and led an organization for the statewide operation of 35 personnel.• Managed the construction, design, installation and startup of 2 data centers and 4 remote sites.• Responsible for directing the daily operation of an advanced 24X7 Data Center and custom application support (network operations, system administration, help desk, change management, database management, telecommunications, end user support and production support).• Managed outsourced vendor contracts and was the driver for customer SLA support.• Designed and had oversight over IT operations budget (~$5 Million annually). -
Manager Of Network Operations121 Communications Inc. 2001 - 2003• Responsible for the engineering and implementation of company and customer Data Center infrastructures.• Created a hosted Microsoft Exchange e-mail platform to cost effectively serve multiple companies while effectively addressing security requirements.• Designed and managed a high availability e-Commerce environment for large NYC transit organization. This included production environments as well as development and staging environments.• Managed telecommunications and network outsourcing contracts. -
Pilot / Network Operations ManagementUs Navy 1992 - 2001Washington, Dc, Us• Responsible for the efficient operation and security of the Data Center and network for 3,000-users across two geographical sites.• Managed an outsourced Desktop and Data center support of 45 personnel.• Led the web development team responsible for the creation of the first Naval Personnel Command web portal supporting the entire active duty, reserve, and retired Naval community. • Responsible for a 35 million-dollar airplane and the welfare of a crew of 12+ personnel.
Greg Lopez Skills
Greg Lopez Education Details
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The University Of MemphisBusiness Administration -
United States Naval AcademyComputer Science
Frequently Asked Questions about Greg Lopez
What company does Greg Lopez work for?
Greg Lopez works for Sanofi
What is Greg Lopez's role at the current company?
Greg Lopez's current role is Head of Digital People and Culture and People Services.
What is Greg Lopez's email address?
Greg Lopez's email address is ge****@****ine.net
What is Greg Lopez's direct phone number?
Greg Lopez's direct phone number is +184541*****
What schools did Greg Lopez attend?
Greg Lopez attended The University Of Memphis, United States Naval Academy.
What are some of Greg Lopez's interests?
Greg Lopez has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Greg Lopez known for?
Greg Lopez has skills like Credit Cards, Management, Payments, Leadership, Financial Services, Business Process Improvement, Vendor Management, Cross Functional Team Leadership, Process Improvement, Electronic Payments, Mobile Payments, Sdlc.
Who are Greg Lopez's colleagues?
Greg Lopez's colleagues are Asif Karbhari, Léonie Philippeau, Maria Izabel Hintemann, John Frey, Hermann Teledzap, Fatima Amor, Helen Mitchell.
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