Geert Van Brempt Email & Phone Number

Singapore

Making the world operate as one, one community at a time.Nallian is the world’s first provider of an open ecosystem of collaborative apps underpinned by a next-generation data sharing platform for logistics hubs. We help business partners in fragmented networks to become high performing clusters that operate as one. Maximizing the value of their data, we empower them to grow beyond the limits of their physical infrastructure and generate business benefits for all actors in the network.

Singapore

AESOS is a partnership of industry experts with a vast amount of operational management and business /digital transformation experience across many organizations and locations, who are committed to use their expertise to help prepare organizations and their leaders to be ready to tackle the ever-changing challenges they encounter in the continuous evolving world we live in.Some of the services AESOS provides:- Strategy Engagement- Culture change and build- Business Transformation- Leadership Development- Customer Experience Optimization- Digital Transformation- Change Management- Operational Improvement- Service Excellence Optimization

Abu Dhabi

Since 1976, the Abu Dhabi Investment Authority (ADIA) has been prudently investing funds on behalf of the Government of Abu Dhabi, with a focus on long-term value creation. ADIA manages a global investment portfolio that is diversified across more than two-dozen asset classes. With a long tradition of prudent investing, ADIA’s decisions are based solely on its economic objectives of delivering sustained, long-term financial returns. ADIA’s people are as diverse and international as its business, with over 60 nationalities working together to create a collaborative environment that embodies our cultural values.We strive to attract, develop, and retain world-class talent, and to enable our people to realise their full potential.As Head of Employee Services I play a crucial role in ADIA's objective to attract, develop, and retain world-class talent, and to enable our people to realize their full potential by providing support and assistance wherever possible in order for them to be able to focus on their ADIA job. The Employee Services Division I lead is responsible for the following 6 sections: Travel, Hospitality (including Restaurants and catering, Events, Protocol, Transportation, Health club,...) Housing (for all ADIA employees), Government relations (including Immigration services), On- and Off boarding and Front of House. We strive to (and succeed in) delivering high end quality services for the above.In my time at ADIA I have lead a rigorous transformation of all of the employee services that has resulted in a more streamlined and, most importantly, an overall improved employee and guest experience for everybody working at or visiting ADIA.

Singapore

International SOS (http://www.internationalsos.com) is the world’s leading international healthcare, medical assistance, security and concierge services company. Operating in over 70 countries, International SOS provides integrated medical, clinical, security and high end concierge solutions to organizations with international operations. A global team of 10,000 employees led by 1,000 full-time physicians, 200 security specialists, more then 400 Concierge Consultants provides health, security and Concierge (lifestyle, travel,...) support to enable its members to operate wherever they work or travel. Members include 69 percent of the Fortune Global 500 companies.I held overall responsibility of the global Concierge Operations. Grew the Operations year on year with more than 20% (Revenue, Headcount and global footprint) to the biggest concierge network in the world (400 concierge consultants across 18 countries). Transformed the business along the way to a more streamlined and state of the art concierge service. Built a strong and loyal Management team. Developed and rolled-out a new strong global brand (Aspire Lifestyles) and technology platform.

Amsterdam Area, Netherlands

ReMark is a world-leading provider of direct insurance distribution solutions with one focus – maximum value creation. ReMark helps insurers, financial institutions and affinity organisations to Acquire, Grow and Retain profitable customers. ReMark's local expertise and global experience has enabled us to generate over € 1 billion in total business value for our partners and clients in over 45 countries.Alfinanz Asia (the company I co-founded) was acquired by SCOR (the parent company of ReMark) in September 2007 and as part of the acquisition contract it was agreed that I would transfer my knowledge to Remark. This included: assisting the CEO with the development of a new vision and strategy. Help with the set-up and initial management of TM campaigns in new markets for ReMark (Russia, Poland, Spain, Malaysia, Brazil,...). In charge of the development of the “virgin” Belux market. Assist in securing the first global contracts for ReMark (HSBC, ING,...). Revitalizing the HSBC account by taking control of the under-performing Brazilian operation, more than doubling the sales results. Revamping the full affinity marketing project of the JV between IDBI Fortis and Ageas Insurance in India, resulting in a 120% increase in (direct) sales results.

Alfinanz Asia is a direct distribution consultancy offering end-to-end marketing and technology solutions to insurers, financial institutions and affinity partners across Asia.We design and execute direct marketing programs that establish and drive brand loyalty - thereby increasing the lifetime value and profitability of each customer.I was a key player in the start up and development of Alfinanz Asia. Providing specific Operational Management support and securing major new clients (eg. Prudential, Maybank Fortis, Bank of China, …).

Singapore

CIGNA International is a subsidiary company of CIGNA Corporation, a US-listed company and one of the leading providers of Accident and Health Care Insurance. I was in charge of the sales channel responsible for more than 90% of all new business revenue in Cigna Asia Pacific in 2004/2005 (more than 2500 TMR’s spread over 20 call centers in 8 countries). Developed and implemented standard processes coupled with the introduction of best practices and specific time management improvement projects. Optimized the technology available. Consistent leadership, direction and support to the local contact centre operations teams. Resulting in productivity improvements across the Asia Pacific region of 12% in 2004.

Singapore

SITEL is the global leader in providing outsourced customer service and CRM solutions across all media, serving customers in 55 countries with the help of 87 e-contact centres and in excess of 34,000 dedicated employees.