Geetha Devanga Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

Cincinnati, OH, USA

• Managed and led the Consumer digital account opening team in the digital and agile transformation journey. Streamlined the credit card online application flow and implemented application process improvements to.
• Facilitated extensive design thinking processes, user interviews and workshops to gather requirements.
• Performed data analysis and improved process efficiencies while meeting stringent regulatory requirements.
• Utilised strong analytical and research techniques to identify gaps and inconsistencies in the current process and developed user-friendly and cost-effective business processes.
• Devised and authored concise and effective user stories.
• Developed and prioritised the Product backlog, while managing stakeholder expectations.

Cincinnati, OH, USA

• Led several strategic and key initiatives in the commercial portal re-design program. Designed innovative, go-to-market solutions for integrated payment search functionality and reporting needs for commercial customers.
• Handled requirements elicitation and business analysis for the projects.
• Analysed user needs and software requirements to determine feasibility of design within time and cost constraints and documented the Business and Functional Requirements Document.
• Developed and directed software system testing and validation procedures, programming and documentation.
• Technical Consulting, Release Management and Technical Support.
• Coordinated with client and team members.

Cincinnati, OH, USA

• Defined and delivered a seamless process for maintenance and change management of business rules implemented using PEGA rules engine. Implemented an account acquisition solution for the bank’s strategic initiative of.
• Conducted requirements elicitation and business analysis for various IT initiatives at the bank.
• Defined a comprehensive workflow process for business rule change management using Pega.
• Designed, developed and implemented business rule updates using Pega.
• Provided a release independent change solution for business rules to enable quick turnaround time for go-to-market.
• Provided recommendations for process improvements across IT initiatives

Springfield, MA, USA

• Led several key initiatives for life insurance and disability insurance policy acquisition teams. Established a comprehensive software release management solution for scheduling and delivering software releases across.
• Conducted requirements elicitation using Agile methodology with Business end users and SMEs
• Defined Technical Architecture for application development
• Designed and developed application end to end – GUI, Business Rules, Calculation logic, Reporting and Database.
• Project managed & tracked, Invoicing, Project budgeting, Resource Allocation, Effort Management, Milestone and Metric Reporting.
• Mentored team members and reviewed architecture, design, code and test plans.

Mysore Area, India

• Provided end-to-end quality assurance solutions to validate business and functional requirements for a complex Annuity Administration Application.
• Conducted requirements analysis for validation of a complex annuity application
• Conducted estimation and test strategizing for business rule validation
• Detailed test planning and test case design
• Conducted test data setup and Functional Test Execution
• Conducted automation test execution using test-automation scripts

Mysore Area, India

• Designed and developed solutions for the Life Insurance Administration application.
• Handled requirements analysis for a Life Insurance Administration application
• Designed and developed application end-to-end
• Conducted Unit Testing, System Integration Testing and User Acceptance Testing support
• Provided application Support post production implementation