Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.Products handled - Engineering products and system solutions includes process instrumentation, and Flow Control Valves, and Filtration Solutions, and Automation system, and industrial Hydraulics, industrial Tools & Equipments, Fluid Connectors & Seals and Lubrication system

Monitor seasonal sales/ Monthly sales making sure the deadlines are respectedBOE/FIRS checking and approval with the shipping line/ Logistic teamCollaborate with Overseas/Local suppliers to negotiate prices, lead-time and payment credit termHandled payment terms including TT,TR and LCCreation of LPO/PO through ERP systemCoordinated/Handled on the OTD, FOB/CNF/CIF and Invoice related issuesCoordinate with suppliers on BL/Commercial Inv/ Packing List/ Health certificate/ COO on arrival of the shipment