Geethu Antony Email & Phone Number

A CRM expert with a Postgraduate Diploma in Information Technology in Business Analysis from Conestoga College, and a Bachelor's degree in Computer Science from Mahathma Gandhi University. Currently working as a Customer Service Associate at McDonald's, where I apply my communication, attention to detail, and data administration skills to ensure customer satisfaction and loyalty. Previously, I worked as a Medical Secretary at Ernakulam Medical Centre and an Administrative Assistant at KIMS, where I gained valuable experience in business administration in healthcare, medical transcription, and strategic planning. I also earned multiple certifications, including the Certified Administrative Professional (CAP) and the Microsoft Project Certification, to enhance my professional development and knowledge. My goal is to become a trusted business advisor who can bridge the gap between IT and business, and deliver novel ideas, meaningful insights, and unique solutions to achieve the company's business objectives. I am passionate about continuous improvement, teamwork, and learning new skills and technologies. I am looking for opportunities to leverage my CRM expertise, IT business analysis skills, and healthcare background to contribute to the success of innovative and dynamic organizations.