Energetic and results-driven senior sales rep with 5 years of experience selling B2B services and SaaS products to director, vp and CXO level decision makers across a wide range of industries. Proven track record of meeting sales targets though team effort and proactiveness that sets me apart, always looking to fulfill my next achievement. Bast experience in identifying and qualifying leads to close new business.- Managed to close deals every month with B2B prospects Consistently.- Proactively found solutions to increase number of demos per week sourcing from Linkedin.- Increased our outreach capacity with creative/out of the box thinking.- Constantly improve performance asking for feedback and study recordings from previous demos.- Helping in CS and Marketing with my previous experience generating a cross-area functionality.- Support team members with tasks and struggles.- Succeeded expanding the company's market to LATAM.- Client Relationship Management: Exceptional ability to build and maintain strong, lasting relationships with key stakeholders, decision-makers, and influencers.- Negotiation and Closing: Skilled negotiator with a proven track record of closing high-value deals and maximizing profitability.- Leadership and Team Development: Inspirational leader capable of mentoring and developing sales teams to achieve collective and individual goals.

As Head of Customer Success and Sales Rep, I've had the privilege of leading strategic initiatives to drive customer satisfaction, revenue growth, and overall business success. Over my tenure, I've achieved significant results in the following areas: Customer Success Strategy: - Developed and executed a comprehensive strategy, aligning it with sales goals and objectives. This strategy has consistently improved customer satisfaction, loyalty, and retention rates, with a keen focus on Customer Retention. -Team Leadership: Built and managed a high-performing customer success team, providing training and coaching to team members. This team has been instrumental in delivering exceptional customer experiences, including effective Customer Engagement and Customer Upselling. - Data-Driven Insights: Leveraged customer data and feedback to identify trends, improvement opportunities, and growth potential. Led to more effective customer engagement, as well as monitoring KPIs and Sales Performance Metrics. - Cross-Functional Collaboration: Collaborated seamlessly with cross-functional teams, including sales, product, and QA, to resolve customer issues and ensure a seamless customer journey, all while emphasizing Client Relationship Management. - Client Relationships: Fostered and maintained strong relationships with key customers, serving as their primary point of contact and advocate within the company. This has contributed to increased customer retention, as well as proactive Client Referral. - Revenue Growth: Drove revenue growth by identifying upsell and cross-sell opportunities, leading to increased sales and profitability. - Sales Enablement: Collaborated with internal teams to develop compelling sales collateral, presentations, and proposals that resonated with prospects and clients. - CRM Utilization: Leveraged CRM systems to effectively manage leads, track sales activities, and generate accurate sales reports, streamlining the sales process.

Lead client experience and customer success for +50 clients in our high-tech, automated lead generation tool for B2B marketing. - Proactively improve processes for customer satisfaction.- Contribute to company-level client education.- Handle client inquiries and issues.- Understanding the environment of technology-driven companies, SaaS companies, and sales prospects.- Constantly optimize our campaigns, boosting outreach and marketing automation. - Generate accelerated growth in MQL generation for our customers, as well as detect up-sale opportunities or referrals for new business development.- Manage client relationships with high-profile, directors and c-level decision makers.- Actively support clients with our in-app chat.I'm also involved in the Sales department doing:- Live demos for a variety of industries, but specialized in the technology sector and marketing.- Negotiate deals.- Turn leads into paid clients.- Contribute to Sales Development by offering improvements to our sales material and sales system.- Detect business opportunities both in leads and existing clients.- Offering productive ideas for Sales Strategy- Manage deals in our CRM

Management and optimization of internal operations within the company.Communication team management integrated by:- Community managers.- Graphic designers.- Video editors and animators.- Account.- Marketing analysts.- Full-stack, back end and front end developers.Other responsibilities:- Client relationship management.- Distribution and organization of tasks within professionals.- Brief redaction- Supervision of content's quality and creativity- Achievement of KPI (campaign goals)

In charge of music, sound and locutions for their use in advertising:- Project pricing.- Personal and client scouting.- Organization and distribution of tasks within professionals.- Company's agenda coordination- Customer relationship management- Project accounting

In charge of generating creative ideas to advertise General Motors.

Creation and redaction of ideas for advertising content for commercial and political brands.