Geir Corneliussen Email & Phone Number

Stockholm, Sverige

• As Customer Researcher my responsibilities included:
• Measuring and reporting customer satisfaction across all major touchpoints to stakeholders in the SAS Group
• Providing guidance on what improvements yield the largest ROI in terms of customer satisfaction
• Conducting research projects such as market segmentations and price & packaging studies to aid in strategic decisions in a time of exceptional uncertainty
• Presenting findings to management teams and entire departments
• Commercial analytics and business intelligence, e.g., setting up and improving reports in Power BI to make data actionable to stakeholders

Stockholm, Sverige

• Responsible for optimizing revenue for some of SAS’ destinations in Southern Europe. Using price my task was to find the balance between market share, loyalty and both the short and long term profitabilty. Recurring.
• Analyzing sales data and adjust prices on thousands of flights
• Follow-up on sales, create revenue forecasts and set the budget for the next FY

Stockholm, Sverige

Business Analyst specialized in monitoring brand development and presenting customer insights in an actionable way. I primarily work towards Nordic clients in telecom and SVOD. Marketing Optimization | Brand Tracking | Pre-/Post Tests | Customer Experience | Data Analytics | Category insights | Segmentation Studies