Resourceful IT branch professional with excellent Project and Customer Experience, clear understanding of business priorities, Project life cycle and methodologies, ability to develop and implement áreas, programs, people and process-oriented, agile methodologies.Key strength and skills: - Leading Projects, Programs and Areas. - Expertise in Corporate practices, dynamic environment, cross-functional areas, internal streams, business excellence. - Experience on Projects for domain Industrial, Manufacturing, Pharma, Consumer, Retail, E-Commerce. - Project Management Practices, Change Management, Contract Management. - Project Life cycle. SLAs and KPIs. Agile. Scrum. Dashboards. Gap analysis, roadmaps. - Customer Experience. Enable Sales services (visits, executive presentation, RFPs, RFIs, Proposals). - Launch and implement internal areas and programs. Company integration. - Quality streams, methodologies, problem-solving. Audits. Process mapping, localization, transformation and institutionalization. - MS Office: Word, Excel, PowerPoint, Project, Visio, O365, Outlook, Teams, SharePoint. Trello. Bizzagi. EDI. - Risk Assessment and Management. Compliance: LGPD, GDPR, PCI, SOC1-2, ISO-27001, ISO-9001. - Leadership, Internal/External Communication. Multicultural experience. - Superior verbal and written communication skills.