Increasing quality leads to ensure growth of catering sales. Looking after existing business and creating new catering opportunities.
In charge of availability, bookings, sells, planning and coordinating all special social events until confirmation while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls.

Assisting domestic and international clients in their search for a new home in Spain via email, telephone or life chat, providing all information requested from building specifications, plans, area infrastructure to financial and legal advice with the most effective approach to every brief and requirement, constantly delivering the highest quality and the most exceptional level of service to all clients
o Daily administration of all activities through Siebel (CRM con 15000 users/clients.)
o Daily direct contact with all the commercial departments in Spain, reporting to the department coordinator and the Sales and Marketing Director of Taylor Wimpey.
o Coordination of client’s inspection visits to all the different sites.
o Follow up of the clients by email or telephone in coordination with the sales team to guaranty customer visit satisfaction and potential sale.
o Negotiation and closing the sale.
Achievements:
• Average of 20 sales yearly with a revenue of 5.000.000€.
• Dealing with an average of 400 per calendar month.

Development and startup of the Company in Spain, office management, sales, after sales, stock management.

o Presentation of new markets strategy, pricing, sales techniques and negotiation terms.
o Market research study, commercial presentation, negotiation, closing and after sales
o Stock management, invoicing, supplier management and all the office duties through CRM, SAP.
o Contracting, coordination and attendance at specific trade fairs.
o Reporting directly to the CEO y and the HQ in Thessaloniki (Greece), all communications in English.

Achievements:
• Opening of 3 new markets, Seville, Granada y Barcelona with a line of 80 new customers.