Worked with a portfolio of clients -- including Harvard University, Harvard Business School, Harvard Law School, Brooklyn Museum, MakersFinders, Virtual Diamond Boutique, Kaizenvest, Fuse!, Adlib Mediation, Cortex, Decipher Finance, Tommie Hotels, and Gorilla Logic -- to turn their vision into working technology through a design-driven product development process.My name focus was customer interviews, crafting user flows and wireframing, and working with designers/developers to launch web and mobile apps for our clients.

• Launched several courses by leading an agile video production team, developed an experimental analytical framework for tracking video impact, and crafted a customer development strategy for analyzing user behavior and capturing feedback using surveys and focus groups for the Mercatus Center• Developed a go-to-market Google adwords campaign and experimental framework for Klink Alcohol Delivery• Designed online course curricula for the Institute for Humane Studies• Managed the translation of hundreds of educational videos into French, Arabic, Chinese, and Spanish, including finding qualified translators, independent reviewers, tracking, budgeting, and quality assurance for Marginal Revolution University• Crafted a video production strategy playbook for Justice Centre for Constitutional Freedoms

• Created Learn Liberty Academy, an online education platform, and launched four web products that continue to educate hundreds of students per month. We’ve educated over a thousand students and connected the brightest to career-advancing opportunities.• Worked with 20+ university professors to run 30+ experimental online programs with a Lean Startup “build-measure-learn” approach for rapid prototyping, focusing on usability testing and feedback to build an effective user experience to meet organizational goals • Defined the vision and strategy, determined the KPIs, crafted the analytical framework, designed experiments, led brainstorms, and ran a budget of over $500,000 • Analyzed quantitative and qualitative data from smoke tests, split tests, feedback surveys, focus groups, and google analytics to maximize our ROI • Built a four person creative team and oversaw product development, user experience, content, assessment, communications, and laterally managed cross-functional marketing and events teamsManaged external web developers/designers, videographers, and animators which included extensive wireframing (Balsamiq, Paint.NET, PowerPoint) • Implemented agile scrum framework which increased team communication, support and output, which included tools like Trello, Asana, and Google Docs

• Conceptualized and produced short educational youtube videos for LearnLiberty.org• Coordinated university professors, videographers, and animators to articulate the vision of, select topics for, script, film and edit video content• Conceptualized, planned, and executed three small-scale experiments in online education which led to a promotion to manage the creation of online educational products• Reported data from YouTube Analytics as needed for video production

Coached and assessed medical students in patient history, physical examinations and interpersonal skills through patient acting

• Set up operations to investigate neurodegenerative disease in a startup laboratory• Designed, executed and supported in-vitro experimental models, which involved performing animal surgery, handling radioactive material, and using highly technical lab equipment• Trained staff on equipment and lab technique, directed operations (including project management, equipment maintenance, procurement, inventory), prepared reports and delivered presentations

• Worked hands-on with customers to test novel applications of highly-technical equipment to their medical, food, and industrial processes• Careful attention to process details, generating reports, data entry, managing inventory and ordering

• Built a website to digitize and manage the student government bureaucracy with better efficiency, allowing for online submission of paperwork, and increased accessibility and accountability• Set agendas, chaired meetings of over 130 people, and resolved member issues• Institutionalized a viewpoint-neutral system of new organization induction

Provided one-on-one tutoring in Chemistry, Biology, Genetics, Calculus, and Russian

• Proposed and conducted novel experimental research in natural product chemistry with a faculty mentor• Co-authored an article published in a peer reviewed science journal