Caroline Moxam Email & Phone Number

Ingersoll, On, Ca

Po Box 305, 18 Underwood Rd., Ingersoll On N5C 3V6

Work directly with all departments within Coilplus Canada for IATF requirements and for resolution to daily internal quality issues. Work directly with suppliers to obtain supplier claims resolution.Review, maintain and update Quality system documentation, including internal audits.Coordinate Guage R &R processInvestigate daily quality issues on the floor, including warehousing and Processing.Perform line inspections to identify if non-conformance meets claim policy criteria.Participate in Non-Standard coil tracking, Deviation process, NCR tracking and resolution.Issue Quality Alerts and DeviationsPrepare material for shipment back to suppliers on claim Quality returns manual bills and samplesParticipate in internal and offsite inventory counts.Receive material returned from customers back into ERP systemFile Quality paperwork

Woodstock, Ontario, Canada

Communicate and support with all levels the quality issues/concerns related to or with customers, suppliers and internal resources.Responsible for the preparation and reporting of all first articles, PPAP's, FPI's as needed to support customer requirements.Responsible to manage the non conformance system and participate in improvement initiatives for root cause analysis and verify all corrective actions.Dock audits final product auditsPaint inspection and subcontracted process document reviewInspection, material cert document reviewsProcedure/SOP/Document updatesPreparation of customer certificates of conformanceReceiving parts into system returned from sub suppliersSupplier quality (SQA)Corrective Action/NCR responses to customersRaw material certificate data review upon incoming inspectionERP(Epicor)

Ingersoll, Ontario, Canada

Quality managerKnowledge of surface preparation, pretreatment processes and coating applications and testing.Knowledge of coatings, solvent based, water based, epoxy coatings, dry film lubricants, powder coating.Formulates and maintenance quality objectives complementary to corporate policies and procedures.Training staff from all departments on company policies and procedures, work instructions/sop's.Developed and initiated standards and methods for inspection, testing, and evaluation of products and components.Monitor new launch builds, attend launch meetings/APQP, interface with program managers.Served as management rep/liason for third party registrars ISO/TS16949/AS9100/Controlled Goods Certification.Audit implementation and effectiveness of the QMS system and internal auditing process.Maintained document and data control for QMS system.Supported subcontractor quality evaluations, performance monitoring and development.Catalogued measuring and testing devices, lab equipment and maintained applicable calibration records.Tracked internal and external ppm customer performance evaluation scorecards/ratings.Directly supervised employees in QA as well as indirectly those functions impacting quality.Investigated and recorded customer complaints regarding product quality. Visit customers and suppliers to ensure positive relationships.Managing IMDS program.Cross trained to support production as required.Monthly reporting of KPI indicators.Administrative support role for facility.

Ingersoll, Ontario, Canada

Quality SupervisorResponsible for all customer quality concerns and SQA.Development of quality part inspection plans.Review of customer requirements and submission of PPAP's.Training outside staff for sorting requirements.Document and data control for QMS system.ASN And JIT order input.Pick, pack and prepare orders for shipping.Inventory cycle counts and adjustments.Maintained quarantine area.Management representative for third party registrars and internal management review.

Certificate, Iso 9001:2015 Lead Auditor

Certificate, Core Tool Training

Internal Auditor Upgrade Iatf 16949:2016

With Process Approach to Auditing

Lean Six Sigma Green Belt Certified

Internal Auditing Iso/Ts16949

Grade 13 Diploma

College Diploma, Forestry Program

Certificate, Administrative Assistant Program