Gemma Aram Email & Phone Number

Cleethorpes, Gb

Lincoln, England, United Kingdom

Lincoln, England, United Kingdom

Lincoln, England, United Kingdom

Within this role I :• Work with complex databases and systems, whilst making sure I follow strict GDPR procedures.• Work alongside multiple brokers, assisting them with their caseloads and time management to ensure they are proactively creating and maintaining high levels of business.• Liaise effectively with clients, third-party firms and colleagues to guarantee stringent timescales are met.• Guarantee that case notes and auditing trails for all files are up to date at all… Show more Within this role I :• Work with complex databases and systems, whilst making sure I follow strict GDPR procedures.• Work alongside multiple brokers, assisting them with their caseloads and time management to ensure they are proactively creating and maintaining high levels of business.• Liaise effectively with clients, third-party firms and colleagues to guarantee stringent timescales are met.• Guarantee that case notes and auditing trails for all files are up to date at all times.• Work successfully as part of a team in order to meet monthly targets (both personal and group).• Keep on top of diary management for multiple staff members to ensure smooth appointment transitions throughout the day. Show less

Lincoln, England, United Kingdom

Within this role I :• Resolved major customer issues effectively whilst maintaining professionalism, no matter how difficult the situation may progress to be.• Consistently overachieved in store sales and services targets.• Was entrusted to cash-up all tills, count the store safe, and assist in closing the store at the end of each shift. • Built rapports with customers to ensure full-service satisfaction and customer loyalty.• Kept on top of email and telephone enquiries, as… Show more Within this role I :• Resolved major customer issues effectively whilst maintaining professionalism, no matter how difficult the situation may progress to be.• Consistently overachieved in store sales and services targets.• Was entrusted to cash-up all tills, count the store safe, and assist in closing the store at the end of each shift. • Built rapports with customers to ensure full-service satisfaction and customer loyalty.• Kept on top of email and telephone enquiries, as well as resolving customer problems, whilst simultaneously managing the tills in real time.• Adapted professionally to situations within and outside of my role, whether that be with customers, colleagues or management. Show less