Gemma B. Email & Phone Number

Doha, Qatar

Qatar

Maximize the utilization of resources and provide a dynamic resource allocation plan by optimally allocating the key operational resources (including manpower, equipment, and facilities) on the day of operation. Ensure that the allocation of resources is undertaken independently, without prejudice, and in line with the planned business needs, the dynamic real-time operational demands, and the unscheduled customer requirements, whilst achieving the targeted levels of the current Service Level Agreements.Creation of new SOP's and AOWI for AOCCManaging Training for the new joiners

Barcelona Airport

Manage the entire arrival and departure process overseeing all activities to ensure a safe working environment and achieve an on time departure. Coordinate all services that aircraft need during the ground time (fueling, catering, cleaning)Maintain the highest standards of safety and security at all timeOCC Controller. Manage the real-time performance of all operational services in a safe and efficient manner, liasing with the maintenance and with the station staff. Sent aircraft movements (ETA, OFB, ATA, ED, NI), check slots, check flight plans and meteorology, reporting any damage with ground equipment or aircraft AOG.CLC department. Ensure DCS or manual load sheet in full compliance with AIrline SLA procedures. Plan cargo , baggage and mail in a manner to optimize payload and space with consideration of the load priorities and sequence of loading/offloading. Loading regulations for special /DGR loads in accordance to IATA DGR manual

Barcelona Area, Spain

Prepare and deliver the company's services and new products portfolioResolve customers issues.Uncover opportunities for new business and developing and growing sales .Meet or exceed sales goals while maintaining company's profit margins and KPIs

Managment, Business, Management, Marketing, And Related Support Services, Degree

Course

Radio Telecommunication Course

Courses

Mass and balance, dangerous goods, apron security and occupational risks, aricraft turnaround , aircraft pushback and start up , de-Icing