Gemma Bishop

Gemma Bishop Email and Phone Number

Dispute Resolution and High Care Officer @ Allianz Australia
Australia
Gemma Bishop's Location
Australia, Australia
Gemma Bishop's Contact Details

Gemma Bishop work email

Gemma Bishop personal email

n/a
About Gemma Bishop

I am currently working in the Insurance industry after building my customer service skills and leadership within the hospitality sector. My experience ranges from providing excellent customer service, coaching and developing staff, problem solving, scheduling and planning ,sales and frontline management. I have excellent organizational skills, great communication and have a strong customer focus. I am a highly motivated process driven individual specializing in problem solving and support.

Gemma Bishop's Current Company Details
Allianz Australia

Allianz Australia

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Dispute Resolution and High Care Officer
Australia
Website:
allianz.com.au
Employees:
3086
Gemma Bishop Work Experience Details
  • Allianz Australia
    Dispute Resolution And High Care Officer
    Allianz Australia
    Australia
    View
  • Allianz Australia
    Dispute Resolution & High Care Officer
    Allianz Australia Sep 2023 - Present
    Maintaining workflow & efficiency Ensuring compliance to regulatory frameworks & GICOPAnalytics and Reporting on complaint dataAFCA workflowMaintenance of data for ASIC reporting Provide support to the Dispute Resolution Manager and team
    View
  • Allianz Australia
    Dispute Resolution And High Care Specialist
    Allianz Australia Jul 2021 - Sep 2023
    Identifying and implementing Customer SolutionsManaging work allocations Maintaining timeframes within GICOP guidelinesInbox managementAFCA IDR/EDR responses
    View
  • Allianz Australia
    Customer Service Specialist
    Allianz Australia Nov 2013 - Jul 2021
    Remote Work
    Outbound Referral Partnership team; sales for Allianz Partners productsService & Retention for existing customersSupport new joiners through LCC programShift supervisor
    View
  • Skycity Adelaide
    Food And Beverage Scheduling Officer
    Skycity Adelaide Jul 2008 - Feb 2012
    Adelaide, Australia
    Preparing rosters for a workforce of 400 staff using specialist program MicRoster
    View
  • Skycity Adelaide
    Security Scheduling Officer
    Skycity Adelaide Jan 2006 - Jul 2007
    Adelaide, Australia
    Preparing Rosters and support for Security team of 80–100 staff
    View
  • Skycity Adelaide
    Dual Role Food And Beverage Scheduling Officer/Food And Beverage Shift Supervisor
    Skycity Adelaide Jan 2005 - Jan 2006
    Adelaide, Australia
    Supporting F&B Scheduler, planning and developing rosters for department of 400 staff. Supervising team of 25+ within the bar/gaming floor
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  • Skycity Adelaide
    Balcony Bar Shift Supervisor
    Skycity Adelaide Jan 2003 - Jan 2005
    Adelaide, Australia
    Supervising bar operations leading a team of 25+
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  • Skycity Adelaide
    Dual Role Team Leader/Bar Attendant
    Skycity Adelaide Jan 2000 - Jan 2003
    Adelaide, Australia
    Managing day to day team within bar and floor staff. Customer service , cash handling
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  • Skycity Adelaide
    Cocktail Waitress
    Skycity Adelaide Nov 1998 - Jan 2000
    Adelaide, Australia
    Drink and Food Service to gaming tables and gaming machines
    View

Gemma Bishop Education Details

  • Society Of Consumer Affairs Professionals
    Society Of Consumer Affairs Professionals
    Socap Certified Professional
  • Australian Trade Training College
    Australian Trade Training College
    Completed
  • E-Learning
    E-Learning
    Completed
  • Time Management
    Time Management
    Completed
  • Regency Institute Of Tafe
    Regency Institute Of Tafe
    Completed
  • Kings Baptist Grammar School
    Kings Baptist Grammar School
  • The Heights School
    The Heights School

Frequently Asked Questions about Gemma Bishop

What company does Gemma Bishop work for?

Gemma Bishop works for Allianz Australia

What is Gemma Bishop's role at the current company?

Gemma Bishop's current role is Dispute Resolution and High Care Officer.

What is Gemma Bishop's email address?

Gemma Bishop's email address is ge****@****rie.com

What schools did Gemma Bishop attend?

Gemma Bishop attended Society Of Consumer Affairs Professionals, Australian Trade Training College, E-Learning, Time Management, Regency Institute Of Tafe, Kings Baptist Grammar School, The Heights School.

Who are Gemma Bishop's colleagues?

Gemma Bishop's colleagues are Stephen Sinh, Kristy Hannifin, Sarah Holmes, Zaheed Dokadia, Prince2, Itil, Chris Karagiannis, Madison Doherty, Slobodan Stancevic.

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