Recruitment Consultant Financial services & Contact Centre.

As a recruitment consultants I provide a vital link between clients and candidates. My role is demanding and diverse and involves:- Using sales, business development, marketing techniques and networking to attract business from client companies;- Visiting clients to build and develop relationships;- Developing a good understanding of client companies, their industry, what they do, plus their work culture and environment;- Advertising vacancies by drafting and placing adverts in a range of media, for example newspapers, websites, magazines;- Using social media to advertise positions, attract candidates and build relationships with candidates and employers;- Headhunting - identifying and approaching suitable candidates who may already be in work;using candidate databases to match the right person to the client's vacancy;receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;- Requesting references and checking the suitability of applicants before submitting their details to the client;- Briefing the candidate about the responsibilities, salary and benefits of the job in question;- Preparing CVs and correspondence to forward to clients regarding of suitable applicants;- Organising interviews for candidates as requested by the client;- Informing candidates about the results of their interviews;- Negotiating pay and salary rates and finalising arrangements between client and candidates;- Offering advice to both clients and candidates on pay rates, training and career progression;

Working within the Strategy & Fraud Management Team which provides the strategic direction of fraud, subject matter expertise to all business areas, across the industry and major group programmes and projects. Aims to prevent and detect application fraud and financial crime, whilst minimising losses to the business and ensuring we meet our regulatory obligations. Current role responsibilities / accountabilities are as follows -Produce accurate and timely documentation (letters, statements, proposals, invoices, etc.) to support the provision of quality services to customers in line with all relevant standards and regulations.Respond to customer enquiries to provide information, guidance and clarification, using the most appropriate channel (letter, phone, email, etc.) and ensuring the query is dealt with effectively in a timely manner and escalating further if necessary.Develop and maintain personal contact with allocated customers, including managing processes through to completion. Maintain, check and process data and information accurately to meet deadlines and standards, highlighting exceptions, investigating issues and problems and identifying emerging trends.Collate and summarise information or data in assigned areas, ensure completeness and accuracy, carry out initial analysis and produce both standard and ad hoc reports to meet business needs or pass outputs to others for use in decision-making.Participate as required in monitoring services provided to ensure the identification of problems and issues, and participate as appropriate in the investigation of problems and issues and in activities to improve operating processes or procedures. Support the work of team colleagues, providing appropriate help, guidance and advice and mentoring less experienced staff to assist in their development, thereby enabling the team to improve its capability, to operate efficiently and to maximising its performance.

I held Individual responsiblity for managing the overall function of the store, this included -- Management of the day to day operations of the store and ensured maximum profitability for the store.- Managing store profitability through sales and cost management.- Recruitment of all store employee's including training and development.- Maintaining the overall image and merchandising standards of the store.- Management of store assets, stock, cash, equipment etc.- Collation of daily sales as well as other necessary reports.-