Gemma Devine Email & Phone Number

I'm Gemma, and I've been swimming in the world of online communities for the past four years – proud to call myself a #communitygeek 🤓I kicked off my journey as a Community Manager during the pandemic and discovered my passion for creating connections, ensuring customer satisfaction, and crafting killer community strategies.I was a one-person band orchestrating epic product launches, brainstorming retention strategies, and diving headfirst into community content planning. Oh, and did I mention hosting live events that brought our community even closer together? Yeah, that was me!After that adventure, I spent the last 10 months playing the role of a Community Strategist. I supported many community builders in figuring out their products, untangling the mystery of value ladders, and building communities from scratch. ✅ I've got a knack for community-led growth.In my downtime, you'll find me buried in research, soaking up knowledge about community strategies. I devour blogs, books, and posts from industry thought leaders. From funnels and onboarding to navigation and offboarding – I'm all about it.For me, a community isn't just a support system; it's a lifeline to customers, a source of invaluable insights, and the secret sauce to lightening the load on customer service teams.