Gemma Floyd Email & Phone Number

Milton Keynes, England, United Kingdom

• Accountable for the Sales and operational planning for the Campion Animal business unit in the UK• Working closely with internal and external key stakeholders to ensure continuity of supply to the market• Managing the importation and release of special products• Obtaining quotes from various hauliers and arranging collection and delivery of controlled drugs • Managing planning parameters and planning item master data in SAP• Monitor monthly performance of sales and forecasts to identify and communicate trends that indicate gaps in supply • Chair and lead the monthly S&OP meetings• Covering the Associate Director of Supply Chain Management when necessary • Ensuring limited write off, due to the short shelf life of the products • Coordinating with Global supply chain to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions

Milton Keynes, England, United Kingdom

• Forecasting sales to improve product availability and profitability based on market and customer trends.• Analysing sales data to report on bestselling products and adapt ordering strategy.• Controlled stock levels based on accurate seasonal forecasting and analysis.• Liaised with suppliers, distributors, buyers, and analysts to negotiate time scales, and quantities.• Monitor stock-flow and organize price changes to clear ageing merchandise.• Engage with manufacturers to understand production times and processes, adapting ordering accordingly.• Create estimates for suppliers based on selling trends and seasons.

Luton, England, United Kingdom

• End to end responsibility of ordering & forecasting ensuring that the warehouse have accurate intake plans• I trialled & implemented new forecasting & ordering tools, to ensure we had sufficient orders.• Implementing new KPI measures for my suppliers, to ensure they were running smoothly.• Price comparison for my range, to ensure we were completive in the market.• Building relationships with suppliers & key stakeholders to ensure effective communication & improve their service.

Watford, United Kingdom

• Managing and building relationships with my suppliers, ensuring good communication always, to assist with delivering excellent KPI’s.• Working with various internal departments to ensure smooth running of my ranges, including the Category Manager to monitor promotions and manage over / under stocks. • Monitoring daily and weekly KPI’s, to ensure high availability within the DC and stores, implementing a recovery plan if there is a negative impact on the KPIs. Whilst adhering to the budget.• Challenging and influencing suppliers, for example getting the best MOQs for the stores. • Monitoring sales and ensuring that stores are not overstocked on products that have a shelf life. This involved building relationships with all store colleagues to improve better working relationships. • Forecast review on a weekly / monthly basis, ensuring that key suppliers have an updated forecast and stock plan. • Assisting with new starter training and managing colleagues and ensuring that they have the required tools to do fully understand and do their day to day role.

• Managing my suppliers and ensuring that they adhere to the terms of the contracts and are working to the agreed SLA’s. • Preparing a monthly and quarterly presentation pack, on my supplier’s performance and delivering this. This included having very difficult conversations with directors and writing up a performance plan and working with them to improve KPI and performance. • Manage and maintain all relevant documents required for 100% adherence to SLAs agreed contractually and ensuring that we are audit ready.• Reviewing and amending contracts where necessary and ensuring that there is always an up to date business continuity and exit plan.• Supporting and leading projects and programmes to improve service, efficiency and reduce cost.• Analysing management data and preparing monthly and quarterly reports on my supplier’s performance and ensuring that we have not gone over budget. • Reconcile monthly invoices against my cost of stock tracker and submitting the invoices to finance once they are approved.• Working with my supplier to ensure that they have accurate forecasting and managing the ordering process so that there is sufficient stock available.

Milton Keynes, United Kingdom

• Building relationships with suppliers at all levels from Supplier admin staff to director level.• Updating and maintaining on a daily / weekly basis the budget tracker, ensuring that the department is within Budget and still maintaining high KPIs.• Line management and ensuring smooth day to day running of my team, including weekly one to ones, monthly reviews and ensuring that an up to date PDP was active and followed. • Implementing and delivering the new starter training, ensuring that all new starters have the best start to thrive in their new role. Also offering refresher training to all colleagues – monitored on a traffic light system, “what good looks like”.• Managing process Improvements, I implemented a new European Bookings process and reduced the work load on the Break Bulk and Transfer process.• Challenging suppliers to ensure that we work sufficiently and effectively. • Collaborative working relationship with the Trading Teams, in relation to over stocks and selection of new products.• Working collaboratively with The Customer Fulfilment, DI and The Product Flow team to reduce customer fails, where delays have occurred with DI and European loads. • Managing my team to make decisions to try and reduce customer failed deliveries, whilst making the best decisions for the business. Working with the Contact Centre to ensure any failed deliveries the customers at advised at the earliest opportunity and that an alternative was always offered at the point of first contact. • Daily and weekly monitoring of KPI’s, ensuring consistently high serviceability and availability. Ensuring that there is an updated recovery plan always.• Analysing range sell through to increase or decrease orders and amending the forecast accordingly.• Reviewing the promotional plan on a weekly basis, ensuring adequate orders are placed and stock cover is maintained.

Mathematics

Counseling Psychology

I am studying a range of courses, please see below: Cognitive Behavioural Therapy (CBT) Diploma EFT – Emotional Freedom Technique.

Education record