Gemma Hathway (Fcipd) (Apm) Email & Phone Number

Evesham, Gb

Evesham, England, Gb

Managing a HR team of 4 and a payroll team of 2 we support over 280 employees in the UK and Europe.Responsible for creating and implementing the HR strategy for the business as a member of the Executive Management Board. Advising on not only HR matters and employment law but contributing to the overall business strategy.Overseeing the entire employee life cycle and experience; reward, recruitment, payroll, engagement, talent, policy, employee relations, contracts, benefits, TUPE, learning and development, equity, diversity and inclusion.Key Achievements:Employment law expert- reducing legal spend within the business YOY by utilising my knowledge & upskilling the team. Created & implemented a new recruitment process to drive direct recruitment & reduce agency spend by £100,000 in 2023. Reviewed all elements our employer brand & the recruitment section of our website. Created ‘our culture book’, recruitment training for managers & implementing more effective processes & documentation. Learning & development: creation of training for people processes & upskilling my team to have the knowledge & confidence to deliver training. Creation of a competency framework. Implementation of e learning. Rolling out DiSC sessions to the entire business. Driving & owning the reward framework, implementing a job grade system to allow transparency, improved organisation design & easier internal career planning. Responsible for pay review & creating a more effective process for this. Completing a 360 benefits review & identifying gaps. Implementation of a new benefits platform & Tusker car scheme. Driving through the team the upskilling of people managers, creating a culture of accountability. Implementation of a new appraisal process utilising technology with performance & development goals. Creation of the EDI ERG, driving the tactical actions such as joining the AFC (silver) & working with the global head of sustainability to lead the way with our EDI strategy.

Reading, Berkshire, Gb

Head of HR managing 4 HRBPs and supporting just under 2,000 colleagues at Thames Water in the Thames Valley and Home Counties area as well as our shared service functions. Driving my team to deliver BAU HR both ‘fixing the basics’ and ‘raising the bar’ as a key part of our 5 year turnaround planHR Lead under the HR Director for trade union negotiations. Deputising for the HR Director Trade union point of contact; managing trade unions day to day activities alongside the HRD Launch of our new talent review ‘Being your Best’ to the business, subsequently taking ownership to then create a format to capture talent & succession planningWorking closely with the Head of Reward to create and implement a new pay grade structure including job family mapping, pay band reviews & calibration across the businessStakeholder management of 4 directors & other senior colleaguesCreating best practice within the wider HR team to allow us to work more efficiently and be effective in our delivery of HR to the businessAccountable for the restructure & organisational design with my team for TV, OPAL & OSC, driving the business to ensure we stay within budget for our FTECollaborative working with Head of L&D to create the training required for business areas through the COE or utilising team skill setsAccountable for leading, supporting and embedding TUPE transfers within my business areas

Reading, Berkshire, Gb

Bracknell, Berkshire, Gb

- Managing multi country international projects; working with senior leaders and across all functions- Programme Manager for international organisational redesign- Leading on employment law changes which impact the business in the UK or Europe, such as IR35 and Brexit- Driving organisational change through the business, identifying ways to work smarter and more efficiently- HR lead for TUPE in the UK or across projects with multi- country TUPE impact, multi-country restructures and collective consultations- Change management lead within the business working closely with our communications and project teams- Providing technical or legal HR advice to senior leaders within the organisation - Creating and implementing initiatives to drive engagement and retention, upskilling the HR community across our International Region- Working with COE's to drive consistent implementation of HR initiatives within the international region- Collective consultations- Key point of contact for country based HRDs and ER professionals to ensure alignment and consistency across our international region

Parsippany, Nj, Us

Supporting the business at an operational and strategic level. The employee base I cover includes the South, West, London, East, Wales, our Bracknell head office and our Zipcar brand.Creating and providing training for management on a range of HR people management processes to upskill the management population. I also create HR update sessions on focus areas for the business such as retention and engagement with clear outcomes of improved results. Driving the implementation and use of Workday for all elements of the employee lifecycle including recruitment, onboarding, training, quarterly reviews, reward and terminations. As a HRBP I approve all changes in my area and support the HRIS team in upskilling managers and ensuring the data is correct in terms of supervisory organisations and hierarchy. Leading the retention project for the UK in 2018 from June resulting in a reduction of 44% in our staff turnover by the end of 2018. This was achieved by monthly reporting sent to senior management, introduction of a new onboarding tool kit, exit interviews and additional training being provided. I have also supported the launch of these events in our Scandinavian countries. Providing support to other areas of the business or running restructure programmes or TUPE transfers both in the UK and internationally. Creating and implementing our well being plan for 2019. Reviewing yearly appraisal scores with senior management and proposed salary or bonus reviews prior to these being reviewed by the HRD. Representing HR in meetings with external auditors. Mentoring of HR Graduates and upskilling them to be able to manage case work at an operational level. Representing the HRD in meetings such as Plan Review or Steercos. Lead HR on internal international projects.

Gloucester, Gloucestershire, Gb

Supporting 16,000 employees with a high volume of case work, on average between 80 – 100 cases at a time, involving a wide range of ER subjects, levels of complexity and risk. The casework predominately covers disciplinary, grievance, malingering, investigations, STS / LTS, AWOL, probation reviews, performance management, SAR’s, overpayments, bullying and harassment. Involved with all areas of the business and management on TUPE transfers, restructures, complex contractual queries, creating HR excellence guidelines and reviewing documentation. Excellent relationship building skills within my areas of the business; currently the South, from Stroud to Brighton. I travel to site once a week as a minimum and will support the business with operational HR issues and provide training for management. I also support remotely and in the field on other areas as required, currently this includes London and our East region. Mears is a complex organisation with a huge range of different contracts, policies and union involvement. There are also a large number of services that we provide: facilities management, care, property management and new homes. I cater my approach to each sector so that I can add the most value with training, coaching or supporting managers through advising on performance management. I support with aspects of recruitment as well as any family friendly queries they may have. Working closely with a range of stakeholders to ensure risk to the business is minimised, HR processes are managed effectively and the HR Strategy is achieved. Identifying high performing working practices and utilising these as best practice across other areas of the business. Complete key reports for directors.Project work: Recruitment, Retention, EVP, Systems Launch

London, Gb

I started my area management career doing holiday cover March 14 – September 14 and visited different stores 5 days a week. This ranged from Newtown in mid wales to Milford Haven on the west coast, down to Cardiff and into England. A true multi site role and regional role.September 2014 I managed 5 stores: Stourport, Stourbridge, Redditch & two in Worcester. In March 2015 I added a 6th store. My responsibilities included:➢ Recruiting staff members from sales assistants to store managers. Coaching and training my managers through the recruitment process to empower them and give them autonomy within their stores.➢ Ensuring the training and development of new members of staff as well as coaching and developing existing members of staff. Creating my own training sessions where required.➢ Succession planning for management and effective use of appraisals. Using ‘family trees’ to ensure I was maximising my resource and hitting productivity targets. ➢ Holding management assessment days; attracting the best calibre of management to train in my area.➢ Launch of a new Store Manager Development Initiative. Creating personalised development plans.➢ Continually managed performance issues and implemented HR processes where appropriate.➢ Employee relations issues were all managed by myself; investigations, grievances, mediation meetings, disciplinary hearings, absence management, supporting on employment tribunals.➢ Transactional HR: contract changes, pay reviews, promotions and store transfers.➢ Knowledge of employment law used to advise managers on legally compliant ways to manage HR processes.➢ Management and control of the districts KPIs; turnover, waste, inventory and productivity. This involved; Driving sales in stores and increasing turnover by making full use of promotional tools, my area was tracking 18% up YOY. Reducing waste figures through effective ordering whilst maintaining availability.

London, London, Gb

I managed a multi million pound food hall, cafe, eatery and 2 bakeries within Marks and Spencer's. This included 3 section managers and indirectly around 50 sales assistants. I found commercial opportunities to improve sales, growth and customer base. I was responsible for staffing costs, waste and recovery targets, availability, stocktakes, space changes, leading the team through change and ensuring any changes to the food hall are implemented quickly and efficiently. I also managed the food hall through its remodel, including the installation of a new bakery. I managed the TUPE transfer of employees into our food hall and M&S. This involved one to one consultations concerning legal elements, working patterns and pay as well as answering any queries they may have had and ensuring a smooth transition for each of them.

London, London, Gb

I was on the graduate scheme at Marks and Spencer, based in Oxford, training to become a commercial manager. I was given responsibilities for different areas within the store including general merchandise, finance and operations, service and foods. I worked along side commercial managers, section managers and sales assistants, doing on the job training and learning from the grass roots up. The on the job training was supported by development plans, in store learning and workshops. I also went to other stores to cover commercial managers holidays and to experience managing in different sized stores.

Human Resources Development

Disc Practitioner Training

Pmq - Project Management Qualification, Project Management

Cipd Level 7, Human Resources

Bachelor Of Science (Bsc) (Hons), Business And Management

Business And Management, A Wide Range Of Management Modules

A-Levels, English Language And Literature, Psychology, Media And Law