- Strategic ownership of all proprietary technologies - Project Management of all client implementations - As Is and To Be workflow design - Use of JIRA, Adobe XD, Microsoft Visio, Microsoft Planner, Microsoft Project - Escalation point for all client projects and requirements - Client relationship management - Management of 9 developers, 2 Project Managers and Software Support - Took spend under management from £150m+ to £600m+ per year - 38,000+ end users - Reporting to CIO/ Board level - Sales meetings and tender writing

- Own and manage multiple purpose-built technologies - Spend through these technologies equivalent to £150m - Annual client savings of around 10% - Roadmap development and ownership - Product journey from concept design, specification writing, testing to delivery - Sales meetings and tender writing - As Is and To Be process mapping - Client implementations - Measures of Success review - Software Support Management

● Multi-million pound programme, reporting to Programme Board and BAU stakeholders● Identification of £2million un-claimed Service Charges● Re-design of process to claim money from Residents● Purchase, design and implementation of on-line system● Post implementation success measurement

Offered a one year paid sabbatical based on the achievement of final project to agreed standard and deadlines. I used this to travel South America, South-East Asia, India and South Africa; a truly unforgettable experience

Matrix SCM is a supply chain management company specialising within the public sector. They provide a complete end to end managed service for the procurement and management of multiple categories of suppliers.Within this role I undertook 2 distinctive projects.1. Development of new spend category of Care. This included:- detailed process review and mapping of current state, re-engineering current policy and presenting and selling findings to clients.- detailed review of client efficiencies and risks- using relationships to identify different supply chains and future markets within the area of care- leading the implementation of the product and organising both internal department and external client project teams- project management and delivery of results from beginning to end of project.2. Development of service user portal within care industry.To further our care product we developed an online portal through which individual service users and their families could input their requirements, needs and desired outcomes, send these details to an already procured supply chain who will respond with offers of the services they can provide. The system also allows these users to compare the suppliers based on price and quality as the system provides a way for users to complete online reviews of those suppliers and the service they have provided.Tasks undertaken for this project:- research meetings with high level clients- process mapping and site mapping of completely new system- work with software developers and web designers to deliver product to agreed deadline- presentation and selling of finalised system to clients- presentation of final product to internal senior management team- delivery of project to all agreed KPIs and deadlines

Team LeaderManagament of team of up to 10 account managers, maintaining 15+ clients with annual spend of over £150m. The role consisted of- delivery of weekly and monthly management information to internal senior management team- ensure all service level agreements were met on individual contracts- maintain relationships with senior level clients- management and support of account managers to ensure all individual KPIs were achieved- monthly performance management reviews with individuals

Account managerManagement of individual account with annual spend of £80million on temporary staff.Role included- In depth analysis of activity and spend to produce comprehensive Management Information for departments and HR Business Partners.- working to Client agreed KPI's - conducting client and supplier training sessions ensuring full comprehension and knowledge of the system- holding supplier forums for both new and existing suppliers.- day to day management of account via telephone queries, emails and issue management log- weekly performance review with client sponsor

During my time at University I took on a role as a mentor to GCSE students in local schools to help encourage A Level and University applications. This role encompassed helping them with school work and projects, discussing any issues inside and outside of school and holding open drop in sessions for help needed. Further to this I spent 3 weeks in summer schools where students came for a week at a time to experience university education and life. This encompassed a variety of subjects taught by lecturers as well as a stay in university apartments. This was a responsible heavy role as we had to ensure their safety for 24 hours a day throughout the whole week as well as ensuring the obtained the maximum effect the widening participation project.