Gemma Mason

Gemma Mason Email and Phone Number

Business development, customer services, administration, bookkeeping, account management @ DON ROPER ACCOUNTANT LTD.
Gemma Mason's Location
Bordon, England, United Kingdom, United Kingdom
Gemma Mason's Contact Details

Gemma Mason work email

Gemma Mason personal email

n/a

Gemma Mason phone numbers

About Gemma Mason

Gemma Mason is a Business development, customer services, administration, bookkeeping, account management at DON ROPER ACCOUNTANT LTD.. She possess expertise in teamwork, account management, customer service, management, training and 23 more skills.

Gemma Mason's Current Company Details
DON ROPER ACCOUNTANT LTD.

Don Roper Accountant Ltd.

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Business development, customer services, administration, bookkeeping, account management
Gemma Mason Work Experience Details
  • Don Roper Accountant Ltd.
    Account Manager
    Don Roper Accountant Ltd. May 2021 - Present
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  • Cheeky Rascals
    Customer Support And Operations
    Cheeky Rascals May 2019 - Apr 2021
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  • Easy As Hgv
    Senior Client Relationship Executive
    Easy As Hgv Sep 2016 - Apr 2019
    • Build relationships with potential and existing clients;• Develop and deliver tenders and pitches;• Develop and grow existing business;• Manage communication as the main point of contact;• Work with employees at all levels of the client’s business to provide a tailoredservice and grow the account;• Undertake business development activities; ranging from cold calling potentialleads and stagnant accounts to developing brochures;• Oversee administration such as quoting, invoicing and booking appointments;• Undertake reporting of individual client accounts.
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  • Easy As Hgv
    Training Operations Team Lead
    Easy As Hgv Mar 2016 - Sep 2016
    • Oversaw a team of 8 including managing performance and absence;• Manage team capacity through assigning tasks and resolving the absenteeshortfall;• Hold morning meetings to review the previous day and discuss anyimpediments;• Manage initial HR issues;• Work to resolve escalated complaints;• Collate daily sales figures and circulate;• Undertake periodic reporting of sales figures and breakdown.
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  • Easy As Hgv
    Training Operations Assisstant
    Easy As Hgv Sep 2014 - Feb 2016
    • Liaising with clients to book training course places using Salesforce CRMsystem;• Upselling courses to maximise order value;• Manage first line complaints and escalate to customer service department asneeded;• Undertake any required administration including customer email and phoneenquiries, and invoice generation.• Inbound and outbound calls
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  • The Elvetham, Hampshire
    Junior Assistant Food & Beverage Manager
    The Elvetham, Hampshire Sep 2012 - Sep 2014
    A 4* hotel and renowned event venue, I worked in several roles including waitingstaff, Supervisor before progressing to management.• Managing the restaurant team during the shift;• Overseeing the rota and staffing levels;• Manage escalated complaints and issues;• Work with corporate and private clients to organise functions and events;• Liaise with internal teams to plan and execute events including weddings;• Train existing and new staff to required standards and processes.
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  • The Elvetham, Hampshire
    Supervisor
    The Elvetham, Hampshire Sep 2010 - Sep 2012
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  • The Elvetham, Hampshire
    Waiting Staff
    The Elvetham, Hampshire Jul 2008 - Sep 2010
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Gemma Mason Skills

Teamwork Account Management Customer Service Management Training Sales Project Management Customer Satisfaction Customer Engagement Time Management Business Development Team Building Team Leadership Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Negotiation Organization Skills Task Management Leadership Sage Products Invoicing Hospitality Industry Catering Salesforce Reporting Restaurant Management

Gemma Mason Education Details

Frequently Asked Questions about Gemma Mason

What company does Gemma Mason work for?

Gemma Mason works for Don Roper Accountant Ltd.

What is Gemma Mason's role at the current company?

Gemma Mason's current role is Business development, customer services, administration, bookkeeping, account management.

What is Gemma Mason's email address?

Gemma Mason's email address is ge****@****s.co.uk

What is Gemma Mason's direct phone number?

Gemma Mason's direct phone number is +4475190*****

What schools did Gemma Mason attend?

Gemma Mason attended Nvq, Farnborough College Of Technology, Calthorpe Park School.

What skills is Gemma Mason known for?

Gemma Mason has skills like Teamwork, Account Management, Customer Service, Management, Training, Sales, Project Management, Customer Satisfaction, Customer Engagement, Time Management, Business Development, Team Building.

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