Gemma Mitchell Email & Phone Number

Gillingham, Dorset

• Booking adverts with Editorials, briefing adverts into the studio and liaising with the editorials to ensure a smooth process.• Assisting with the creation of catalogues, liaising with the designers and Catalogue manager and then all sign off parties to ensure the catalogue is signed off correctly.• Assisting with the maintenance of the Marketing calendar to make sure it is up to date.• Liaising with stores for ad hoc pieces of collateral, for example in store event invitations or posters to advertise a one off event, the store will then brief this into the studio and I will be the contact for both the store and studio.• I assist with promotional collateral produced for each promotion, assisting the designers with any information they may require and ensuring each piece of required collateral is created. • I put together the products for photography for projects, and assist the photographer in the studio, setting up shots and assisting with any props that are required.

Gillingham, Dorset

• Predicting stock requirements using reports from the internal system and inputting them in excel.• Raising sales orders from the main warehouse.• Raising purchase orders and booking the stock into the NYR Organic warehouse.• Maintaining the stock recording system.• Assisting with the US Sea Shipments, raising orders and instructing the warehouse of how to put the shipment together.• Responding to email and phone enquiries. • Processing new registrations and end of month account terminations.• Investigating returns and processing replacements/refunds as necessary and process the relevant items thought the Quality Control System.• Keeping relevant KPI spread sheets up to date. • Liaising with our despatch department continually throughout the day to ensure that the despatch of orders is continually running smoothly.

Wincanton, Somerset

• Processing and submitting daily purchase orders to suppliers to ensure the correct levels of stock were held.• Checking off supplier and customer invoices to avoid any discrepancies. • Key price amendments for both suppliers and customers to ensure prices are correct. • Answer phone enquiries to trade and retail customers, place orders onto the internal system. • Investigate customer returns and key credits when appropriate. • On a monthly basis I would prepare price files from all of the suppliers in excel and Import them into them into the computer system and website.

Wincanton, Somerset

• Completed the morning and end of day reports and reconciliation of internal accounts and new account documentation. • Process the ordering and remittance of money.• Balancing the ATM.• Handle customer enquiries. • Carry out monetary transactions over the counter and work towards targets by discussing products and services with the customers.• Dealing with customer complaints and queries and follow them through to comply with FSA regulations.

Nvq 2 & 3, Beauty Therapy, Pass

Studied practical and theoretical aspects of Beauty Therapy

Gcse'S, English Language,English Literature,Maths,Physics,Chemistry,Biology,Graphics,Art,Psre,History