The Ultimate British Hotel Group – with unique hotels and country houses across the UK. What makes The Hotel Collection different is that they’re all – well, different. Each one has its own distinctive identity, architecture, atmosphere and ambiance; their settings range from glorious open countryside to historic towns and cities, and classic seaside resorts.Between them, our hotels have over 5,000 ensuite bedrooms and all have FREE WiFi internet access. We are also deservedly popular venues for meetings and events of all kinds. We have over 410 meeting rooms ranging from the charmingly intimate to the imposingly large, with space for parties of six up to 1,500.My role involves...Account management of agents in London and South – creating preferred agreements and setting overrides to drive M&E businessDevelop and maintain key customer relationships in order to increase business +performanceAccount management of a percentage of direct corporate clients/TMC’s with a focus on transient business, which involves working on group RFP’sMarketing activity to include client dinners, familiarisation trips, off site meetings and attendance at various UK wide venue exhibitionsProactive sales appointments (New and existing to include business reviews)Teamwork and collaboration across national accounts with the national team and onsite salesNational sales support to one of our key Midland hotels working with the team by having a quarterly meeting and creating specific activity such as team conversion days, local foot blitz, cold calling days

QMH hotels consisted of 18 hotels accross the UK including brands of Best Western, Crowne Plaza and Holiday Inn.My role involved...Account management on both corporate clients on both bedrooms and conference, along with the management of 40 small/medium agents Responsible for sales support and new business at six of our Southern hotels, which uncluded Holiday Inn Stratford upon AvonConducting quarterly strategy meetings and setting clear objectives Managing the Training project for the whole group to include setting a strategy, driving new business and managing existing business Marketing activity to include advertising, familiarisation trips, off site meetingsProactive sales appointments and key account managementLooking at yield management and creating promotions around the year to drive additional business into all Southern hotelsArranging hotel specific activity such as team conversion days, local foot blitz, cold calling days etc.

Responsible for managing enquires for both corporate events and weddings, which contributed to BDRC average score of 92% for the year - managed the sales team setting objectives and KPI’sMarketing activity included advertising, familiarisation trips, corporate/wedding brochure design, off site meetings, web designProactive Sales Appointments and Key Account management Looked at yield management and created promotions around the year to drive additional business within banqueting, meetings and weddings Completed revenue reports/Conversion and competitor analysis/monthly KPI Reports, which was combined into the Sales and Marketing Plan