Gemma Nickson work email
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Starting out as a student working in pubs, my love for the industry has grown into my career. Bartending has always been at the core of my progression with food service the supporting act. However, as I have learnt and grown, my love for food and great service has taken hold of my interests.
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Assistant General ManagerRose Pubs GroupLiverpool, Gb
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Assistant General ManagerRose Pubs Group Oct 2023 - PresentLiverpool, England, United Kingdom -
Restaurant ManagerHawksmoor Jul 2022 - Oct 2023Liverpool, England, United KingdomBuilding and training a new team to the Hawksmoor standard. Motivate the team and lead by example providing a high level of service and hospitality. Embrace a feedback culture, giving and receiving, creating a space where the team feel comfortable with this. Being quick to act when recruitment is needed and make good hiring decisions. Implementing a planning a regular training schedule for the team. Assigning projects/KPIs, delegating tasks and following up to ensure they’re being completed. Writing development plans or performance improvement plans for those who need them. Everyone is being developed and knows the areas they need to work on. Labour cost and %People and standards Service and hospitality on the restaurant floor Customer experience -
General ManagerMani Restaurant Mar 2021 - Jul 2022Liverpool, England, United KingdomLocal Italian small plates restaurant concept. Responsible for creation of concept from start to finish. Branding, interior design, business plan, menu development, recruitment, restaurant launch and eventually the daily running of the venue.- HR - writing grievance/disciplinary policies and contracts, recruitment across all areas, maintaining staff wellbeing, staff training- POS - building the till system, fixing issues, a comprehensive knowledge and understanding of POS functions.- MENU DESIGN - writing drinks list (inc. wine + cocktails), food menu development, menu costing & P&L management, seasonal menu changes, menu design - EHO - ensuring training, paperwork kept up to date, COSHH and risk assessments through Food Alert. Food Safety Level 3 Trained. -
Assistant ManagerYum Cha Liverpool Jul 2020 - Jun 2021Liverpool, England, United KingdomWorking assistant manager in a street food asian restaurant, 60 covers + 30 outsideOpening the venue and building it from nothing into a working restaurant - implementing health + safety compliance, building a staff training plan, hiring and training a full team, menu planning and design, restaurant design and layout, building an array of working BOH systems including ordering scheduling, cash and daily report sheets.Dealing with an array of staff issues including disciplinarians, appraisals, mental health support
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BartenderPresent Company Jan 2020 - Jul 2020Liverpool
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Restaurant ManagerEddy + Wolff Mar 2019 - Dec 2019Gold Coast, Queensland, Australiaeddyandwolff.com.au/Hatted fine dining restaurant in Gold Coast, Australia specialising in Asian cuisine in an intimate and refined setting. -
BartenderMission Mars May 2018 - Dec 2018Liverpool, United Kingdom -
Assistant ManagerFuture Bars Limited Mar 2017 - Apr 2018Queenstown, New Zealand -
Assistant ManagerSignature Pub Group Ltd. Oct 2016 - Oct 2017Edinburgh, United Kingdom
Gemma Nickson Education Details
Frequently Asked Questions about Gemma Nickson
What company does Gemma Nickson work for?
Gemma Nickson works for Rose Pubs Group
What is Gemma Nickson's role at the current company?
Gemma Nickson's current role is Assistant General Manager.
What is Gemma Nickson's email address?
Gemma Nickson's email address is ge****@****oor.com
What is Gemma Nickson's direct phone number?
Gemma Nickson's direct phone number is +4474218*****
What schools did Gemma Nickson attend?
Gemma Nickson attended The University Of Edinburgh.
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