Gemma Panther Email and Phone Number

NTS Communications is a Premium Telecommunications and ICT Service Provider that supports several SMEs and enterprise organizations. We're a Silver Partner company of Telstra, and as such we're able to specialize in a broad range of services. Our offerings include but are not limited to Mobile device management, Infrastructure and projects, and cloud migration.Telstra Accredited PartnerMobility I Data & IP I Collaboration

Since 2014, I have been a member of the services team at Westfield Miranda. In this role, I amtrained in all areas of the business including, concierge & customer service, valet, carparkoperations, GSA (customer support & security assistant). This role encompasses a wide rangeof skills to provide a premium level of customer service to the visitors of Westfield Miranda.

Dealing with customer complaints, queries and help over the phone.This was a temp role working from home while pregnant.

As the Operations Manager it was my role to look after the day to day quoting & booking of jobs and liaising & outsourcing to a large team of contractors. I also handled all queries, complaints and payments. This was a temp job while pregnant.

Built strong relationships with suppliers, I worked closely with all departments within thebusiness as well as our international partner offices.

This role allowed me to work along side the creative, technical, QA and customer serviceteams as well as dealing with the compliance department to ensure our products andadvertising met with regulations. Executing mobile marketing strategies & drivingacquisitions. Develop concepts tailored to drive mobile revenue via affiliate marketingchannel. Provide brief for creative department.

Executing mobile marketing strategies & driving acquisitions. Develop concepts tailored to drive mobile revenue via affiliate marketing channel. Provide brief for creative department in regards to UI/UX direction. Advise technical development team on all functionality changers. Develop new and maintain partnerships with international affiliate networks/media buyers. Launch Web & WAP products based on in demand offerings. Manage traffic quality & measure performance of campaigns to ensure ROI. Negotiate rates based on marketing performance. Set up unique URL’s & tracking pixels for international traffic partners. Research competitors within market & action compliance issues.This role allowed me to work along side the creative, technical, QA and customer service teams as well as dealing with the compliance department to ensure our products and advertising met with the compliance regulations. This role also meant I did a yearly OFLC course to ensure our products fell within the classification guidelines.As an additional role within the company I was responsible along with the General Manager for ordering groceries, stationary as well as organising work events such as Monthly drinks and Christmas Party etc

Responsible for all products from concept to the finished product, including submissions whichrequired applications for trade permits and build a relationship with the gaming departmentsin each state country wide. This role allowed me to work along side the creative, technical, QAand customer service teams as well as dealing with the compliance department to ensure ourproducts and advertising met with the compliance regulations.

Product and brand development of mobile entertainment services including glamour, quiz and horse racing tips. From creation of the product through to testing and managing it on a daily basis which included advertising the product through Print, TVC, web, mobile and email campaigns. Running competitions which required me to apply for trade permits. This role allowed me to work along side the creative, technical, QA and customer service teams as well as dealing with the compliance department to ensure our products and advertising met with the compliance regulations. This role also meant I did a yearly OFLC course to ensure our products fell within the classification guidelines.As an additional role within the company I was responsible along with the General Manager for ordering groceries, stationary as well as organising work events such as Monthly drinks and Christmas Party etc

Leading the content department from signing up new mobile content providers to advising what is current pop culture in the music, ringtone and game genres. Liaising with major record labels and top game providers to ensure that all new and current content is offered to our customers, which includes offering unique promotions and advertising through TVC, print and mobile campaigns.As an additional role within the company I was responsible along with the General Manager for ordering groceries, stationary as well as organising work events such as Monthly drinks and Christmas Party etc

My role as the Marketing and Licensing Coordinator meant I worked closely with the Head of Marketing and Licensing to ensure our products were marketed via TVC, print, web & mobile to the highest of standards and on time based on pop culture and trends. On the licensing side I helped with sourcing content that there was a high demand for as well as comparing our supplier catalogue to our competitors to ensure we had the top content offering. This role also meant I did a yearly OFLC course to ensure our products fell within the classification guidelines.As an additional role within the company I was responsible along with the General Manager for ordering groceries, stationary as well as organising work events such as Monthly drinks and Christmas Party etc

Working in the mobile content department ingesting content into the system as well as promoting current pop culture in the music, ringtone and game genres. Liaising with major record labels and top game providers to ensure that all new and current content is offered to our customers, which includes offering unique promotions and advertising through TVC, print and mobile campaigns. Running competitions which required the use of trade permits.As an additional role within the company I was responsible along with the General Manager for ordering groceries, stationary as well as organising work events such as Monthly drinks and Christmas Party etc

Dealing with customer complaints, queries and help over the phone. I was also the escalation point as supervisor.Would also fill the receptionist role when they were on leave.