Providing advice and support to Managers, Business Directors and employees in respect to employment issues in line with company policy and employment legislation.Contributing to the development of HR strategy, practices and projects.Contributing to and/or leading HR and operational projects as required.

Providing advice and support to Managers and employees in respect to employment issues in line with company policy and employment legislationProviding accurate manpower statistics, absence and turnover KPIs to HR and management teamSupporting managers with investigations, disciplinary and grievance interviewsSupporting major restructuring of business unit and led consultation process with employees

Supported a large-scale redundancy project, including organisation of all documentation and paperwork, compromise agreements, liaison with outplacement company, calculating and checking final payment detailsResearch and analysis of new legislation to help ensure company compliance and updates of company policy documentsUse of software (SAP) to add new employee records and update existing recordsRe-organisation of HR files in paper and soft-copy format to ensure compliance with data protection legislationInvolvement in the introduction of childcare voucher scheme within the company, maintaining benefit schemes and monitoring employee uptakeIssuing contracts and offer letters for new employees, organisation of work permits and visas

Recruitment for contact centre and administrative vacanciesSelection of candidates by conducting telephone interviewsArranging interviews, ensuring Managers have all information needed, candidate preparationMaintenance of candidate information system, ensuring each stage of the recruitment and selection process is recordedChecking all candidate information is complete and documentation is received in order to carry out reference and credit checks

Researching and keeping abreast of new aspects of employment law – entitlement to work in UK, Recruitment Agency RegulationsProviding full administration support to all consultants and managing the CV databaseIssuing new contracts of service to candidates, terms of business to clientsSearching for suitable candidates in the UK and overseas using external and internal systems, advising overseas candidates on Visas, Work Permits