Unfortunately due to reasons beyond my control, I had to leave my position. I loved my job and am extremely grateful for the opportunities. Actively searching for ideally part time opportunities.

Omega World Travel is a large travel company that work on behalf of Carillion, one of the largest support and construction companies in the world covering a wide range of sectors including, health, highway maintenance, rail, education, defence, commercial property and many more. Carillion have worked alongside Omega World Travel for almost 8 yeas helping Carillion reduce the companies travel spend by implementing new policy ideas and a preferred hotel programme. Omega are responsible for… Show more Omega World Travel is a large travel company that work on behalf of Carillion, one of the largest support and construction companies in the world covering a wide range of sectors including, health, highway maintenance, rail, education, defence, commercial property and many more. Carillion have worked alongside Omega World Travel for almost 8 yeas helping Carillion reduce the companies travel spend by implementing new policy ideas and a preferred hotel programme. Omega are responsible for planning and booking all travel requirements for Carillion Employees which includes - Hotels, Rail, Flights, Ferries along with Airport parking and conferences. I worked within the Hotels section of the company from a travel inbox meaning that my most common form of communication was through email. Although I would help out in other departments whenever possible my main job role was to book worldwide Accommodation for Carillion employees ensuring that all bookings where completed to the company’s standards ensuring to stay within budget and also meeting expectations of the guest such as location and taking note of any special requests or requirements. Omega work from a hotels programme scheme which Carillion have negotiated corporate rates with a wide Varity of hotels worldwide. Main Responsibilities include the following:• Booking hotels and accommodation worldwide• Adhering to the company’s policy and standards at all time• Using Sabre – Online GDS booking system• Accounts - Invoice chasing for the company when help was needed• Hitting daily targets• Answering the telephone and dealing with general enquires or queries• Cancellations and amendments for hotel reservations – resolving any problems or mistakes• Applying bill back where necessary, ensuring all costs are paid for by the company • Daily usage of Microsoft word and Excel• Being a good team member and helping colleagues on a daily basis Show less

October 2008 I was moved into conference and banqueting where my main Duties included the planning & organizing of weddings, parties, conferences & any other functions that were due to take place at the hotel. Selling and promoting the hotel to individuals interested by either face to face appointments or over the telephone. Reaching sales targets and ensuring all events run smoothly and to the standard of the clients requirements. In January 2009 I was prompted to my current job role… Show more October 2008 I was moved into conference and banqueting where my main Duties included the planning & organizing of weddings, parties, conferences & any other functions that were due to take place at the hotel. Selling and promoting the hotel to individuals interested by either face to face appointments or over the telephone. Reaching sales targets and ensuring all events run smoothly and to the standard of the clients requirements. In January 2009 I was prompted to my current job role as a reception/reservations manager. I lead a small team of 5 receptionists both full and part time. It is my responsibility to recruit, interview and employ new staff for my department. I found that it was highly important to maintain a good staff morel in order for the team to provide an excellent level of customer service to all of the guests. Show less

The Ramada Park Hall Hotel is a consistently busy 75 bed roomed hotel with extensive Conference and Banqueting, Food and Beverage and Leisure facilities. It caters for a large range of events from conferences to weddings and exhibitions as well as offering a full service environment for accommodation, food and beverage and leisure. After finishing my travel and tourism diploma & looking for full time employment I was employed at the hotel as a receptionist back in August 2007. Within a… Show more The Ramada Park Hall Hotel is a consistently busy 75 bed roomed hotel with extensive Conference and Banqueting, Food and Beverage and Leisure facilities. It caters for a large range of events from conferences to weddings and exhibitions as well as offering a full service environment for accommodation, food and beverage and leisure. After finishing my travel and tourism diploma & looking for full time employment I was employed at the hotel as a receptionist back in August 2007. Within a few months of working at the hotel I was grated the position of reception supervisor, during this period I was still completing all of the daily tasks as a standard receptionist but also taking on a more senior role such as taking part in staff training, ensuring all reservations were inputted and dealt with correctly, dealing with customer complaints and handling them sufficiently and generally just to be on hand to support my reception manger whenever needed. I took pride in this role and was very greatly over whelmed when granted this opportunity Show less