To lead on day to day management of new commercial business projects, including for market rent.To commission and liaise with consultants, valuers, legal advisors, contractors and others in order to enter into and fulfil contracts for new businessTo produce financial and risk assessments of projects.To assist the New Business Manager in the production of tenders, bids and competitions to win new businessTo assist the New Business Manager in securing all necessary internal and external approvals to deliver and operate contracts including drafting reports.To produce regular reports on financial and risk matters, progress and other issues as required.To undertake internal liaison to ensure smooth operation of contractsManage social media platforms including LinkedIn and TwitterDeliver and manage a new fully functioning website. Manage phase 2 of development works.Produce a Marketing Strategy to suport Avenue Lettings business planOrganise regular Landlord Events and regular communication via newslettersUndertake regular market research

Member of management team for the new opening of the Coniston HotelIdentifying local market and demand generators to decipher hotel positioningOffering local knowledge to determine hotel market mix and selling strategy Building a budget for conference and events and presenting to the ownersMarket research, competitor analysisMarketing - packages, brochures, data capture and collateralImplementing offers to drive revenue and target each market segmentSales calls and visits ForecastingManaging Purchasing for Marketing, subscriptions and brochures.Marketing all wedding fairs, exhibitions, wedding open days/evenings.Managing all bookings from start to finish including high revenue/ complex bookings Increased revenue 32% above budget for December and exceeded Christmas cover target by 45%Develop and maintain customer relationshipsConfiguration and training of Opera Sales and CateringResolicitation / Calling Days / Sales BlitzHost & communicate effectively in daily ‘RevMax’ meetings / Operational MeetingsPresent department results & sales activities at monthly HOD meetingsHost weekly business meetings to identify any operational challenges and ensure events are carried out to an ‘excellent’ standard. Duty Management shifts Diary/ Business AuditMaintain successful relationship with the Best Western Head Office Complaint HandlingRecruitment & Interviewing

Effectively Manage the Sales Team – 4 Team MembersTraining & Development of the team Scheduling & managing Blue Cube / Holiday / Sickness / Mid/ End of year reviews /121’s / Performance ManagementMotivating the Team by keeping Sales alive and Incentivising where appropriateGroup & Catering Budget, Market research ForecastingManaging Purchasing for all Marketing & subscriptions and brochures.Marketing all wedding fairs, exhibitions, wedding open days/evenings, Christmas showcase, Golf Client eventManaging high revenue/ complex bookings Develop and maintain customer relationshipsGuest Satisfaction TrackingManaging of Social Media Resolicitation / Calling Days / Sales BlitzAttend & communicate effectively in sales strategy meetings / Operational MeetingsPresent department results & sales activities at monthly HOD meetingsHost weekly business meetings to identify any operational challenges and ensure events are carried out to an ‘excellent’ standard. Champion for ESS (Event Satisfaction Survey) driving forward results in event quality. Duty Management shifts Diary/ Business AuditMaintain successful relationship with the London Sales Office Organising Complaint HandlingRecruitment & Interviewing