Supervise the day to day operational functions of the branch including vault, drawer and overseeing teller and customer service duties; assisting with customer transactions. Approve customer and bank transactions within authority limits Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures. Be knowledgeable about all deposit, business, and consumer loan products Maintain proper teller and vault cash levels… Show more Supervise the day to day operational functions of the branch including vault, drawer and overseeing teller and customer service duties; assisting with customer transactions. Approve customer and bank transactions within authority limits Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures. Be knowledgeable about all deposit, business, and consumer loan products Maintain proper teller and vault cash levels including ordering coin and currency Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved. Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions. Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc. Prepare teller and performance appraisals and disciplinary notices as needed. Responsible for growing customer base; consumer and business relationships through internal and external marketing programs. Develop and grow business and consumer relationships. Managing difficult situations with customers and providing them with a resolution, information or additional options. Ensure that quick and proper response to all reasonable customer requests. Maintains the highest level of confidentiality with all information obtained Show less

To build value customers and business looking for financial services and advice on how to manage their money Ability to develop marketing strategies and successfully create and execute marketing programs targeted to institutional, business and consumer clients Maintains a high degree of product knowledge and industry updates, trends and market environment in order to identify appropriate initiatives to help promote sales and retain assets Make calls on targeted prospective… Show more To build value customers and business looking for financial services and advice on how to manage their money Ability to develop marketing strategies and successfully create and execute marketing programs targeted to institutional, business and consumer clients Maintains a high degree of product knowledge and industry updates, trends and market environment in order to identify appropriate initiatives to help promote sales and retain assets Make calls on targeted prospective clients Develop and provide input to the product planning process to solicit the business of bank customers and prospective customers Show less

Responsible in rendering efficient and prompt customer service relative to opening of new accounts and maintenance of existing accounts and cross sell products and services of the bank Do surprise cash count, prepares accounting ticket, encodes cash proof Cash in vault And ATM custodian Prepares bank certificates, managers checks, telegraphic transfer, dollar check, PDDTS, and other bank reports Handles over draft accounts, monitors returned checks, dispatches outward checks… Show more Responsible in rendering efficient and prompt customer service relative to opening of new accounts and maintenance of existing accounts and cross sell products and services of the bank Do surprise cash count, prepares accounting ticket, encodes cash proof Cash in vault And ATM custodian Prepares bank certificates, managers checks, telegraphic transfer, dollar check, PDDTS, and other bank reports Handles over draft accounts, monitors returned checks, dispatches outward checks and tellering A little knowledge in GL posting Handles customer service in car loan & housing loan inquiries and other bank products Show less