Gemma Vallender Email & Phone Number

Biggleswade, England, United Kingdom

• Providing Mortgage and Financial Advisors, Independent Consultants, Entrepreneurs, Small Business Owners and Individuals with Project Management and Administration Support.With over 14 years experience in.
• Project Management
• Administration support for Mortgage and Financial… Show more Providing Mortgage and Financial Advisors, Independent Consultants, Entrepreneurs, Small Business Owners and Individuals with Project Management and.
• Administration support for Mortgage and Financial Advisors
• Administration
• Proofreading

Cambridge, United Kingdom

• As the Investor Relations Programme Manager I successfully managed the IR programme for the Head of IR and C-Suite team, overseeing a comprehensive schedule of meetings, roadshows and conferences. My responsibilities.
• Coordinating and ensuring the inclusion of all relevant meetings and logistics in the diaries of the Head of IR, CEO & CFO.
• Creating and maintaining all Roadshow schedules and travel arrangements for the IR Team and C-Suite Management.
• Spearheading the… Show more As the Investor Relations Programme Manager I successfully managed the IR programme for the Head of IR and C-Suite team, overseeing a comprehensive schedule of meetings, roadshows and.
• Spearheading the maintenance and enhancement of the Investor Relations website.
• Project managing the development of a new website, ensuring it was completed on time and to budget.

Cambridge, United Kingdom

• As PA to the Head of Investor Relations:
• Efficiently handled diary management and scheduling for the Head of Investor Relations, ensuring seamless coordination of investor meetings.
• Expertly managed the global travel arrangements and logistics for roadshows and conferences.
• Collated, filed and submitted monthly expense reports.
• Efficiently organised events for Capital Markets Day and product demonstrations.
• Liaised with Financial PR company and corporate brokers as… Show more As PA to the Head of Investor Relations:

Cambridge, United Kingdom

• As a Finance Coordinator I undertook the following responsibilities:
• Coordinated and supported the finance team, Head of Investor Relations & Company Secretary.
• Managed team coordination for annual and interim financial reports and submission of accounts to Companies House.
• Managed the finance team's SharePoint.
• Coordinated internal audits and provided assistance to senior members of the finance team with meeting organisation, room bookings, and travel… Show more As a Finance Coordinator I undertook the following.
• Coordinated internal audits and provided assistance to senior members of the finance team with meeting organisation, room bookings, and travel arrangements.

Luton

• As an Account Support Associate I undertook the following responsibilities:
• Managed the coordination of audit processes for various key clients at EY, ranging from FTSE 50 corporations to smaller Limited companies.
• Project-managed the audit planning and logistics throughout the year.
• Managed engagement economics, including budget management, fee schedules, and generating fees for timely billing, maintaining Work in Progress (WIP) in a negative position.
• Built strong… Show more As an Account Support Associate I undertook the following responsibilities:
• Built strong relationships with key client contacts, focusing on non-technical aspects of the audit.

St Neots

• As the Retailer Support & Proactive Executive I undertook the following responsibilities:
• Completed testing and implementation of a new booking system and program across the Volkswagen fleet retail network.
• Collaborated closely with the project lead to identify and log issues, reporting findings to the system designer.
• Planned, developed, and delivered training courses to the fleet dealer network, serving as the first-line support on the system.
• Proactively generated… Show more As the Retailer Support & Proactive Executive I undertook the following responsibilities:
• Proactively generated bookings for demonstration vehicles across Volkswagen fleet operators, working to agreed targets and achieving 133% bookings.

St Neots

• As the Senior Finance Administrator for Ford Rental, I undertook the following responsibilities:
• Oversaw the credit control process, successfully implementing a solution to address customer late payments.
• Analysed trends for invoicing statistics and prepared reports.
• Supervised a team of 3 administrators, motivating them to achieve their objectives.
• Ensured completion of team one-to-ones and appraisals, identifying training areas as needed.
• Chaired productive and… Show more As the Senior Finance Administrator for Ford Rental, I undertook the following responsibilities:

Letchworth Garden City

Inputting subcontract payments provided by surveyors; ensuring VAT receipts and CIS details wereup to date; setting up customer accounts and cleansing when required

Letchworth Garden City, Welwyn Garden City, Stevenage, Hatfield & Cambridge

• I Worked in the retail banking sector, providing excellent customer service to both personal and business clients face-to-face and over the phone. Undertaking the following responsibilities:
• Supported Financial Advisors by handling administrative tasks, contacting mortgage customers for follow-up documents, scheduling appointments with mortgage and financial advisors.
• Ensured all required documents were received for processing applications and coordinated congratulatory cards and… Show more I Worked in the retail banking sector, providing excellent customer service to both personal.
• Ensured all required documents were received for processing applications and coordinated congratulatory cards and gifts for customers on moving day.
• Built customer relationships to identify customer needs, to offer the right products and services for these needs.
• Rejuvenated the cashiering teams processes, by delegating workloads, creating a team timetable and list of tasks so workload was shared, motivated the team by giving them more

Education record

Diploma In Financial Services Management, Banking, Finance, Accounts And Customer Relationship Management, Pass

Diploma in Financial Services Management, studied whilst working for HSBC. Covered the below modules: Customer Relationship Management.