Gemma Young Email & Phone Number

Bournemouth, England, Gb

Poole, England, United Kingdom

Bournemouth, England, United Kingdom

My key responsibilities include:-PA/Support for the Head of Financial Services-Compliance checking of submitted financial service cases-Diary management and lead management for 2 consultants-Customer liaison and customer end to end support for applications-Quality Checking-Task management for all financial service cases-Support admin for our mortgage department-Telephony support and reception duties-Report production to evidence performance, for the company director-Minute taking-Ad-hoc support for the company director

Poole, England, United Kingdom

Poole And Bournemouth

As a Community Clinic Support Administrator, my duties included:-Relief reception/administration cover of all 6 local community clinics. This included opening and closing the clinics, reception and customer care duties, administration support for the running of the clinics and facilities support. -I also supported the clinics with a level of administration work for the Community Paediatricians. This involved dealing with referrals that come in for the paediatricians, email communication and support for the paediatricians but also for their patients. This also involved the organisation of their clinics and typing of their letters, once dictated onto Winscribe. -As a relief, I was often asked to move different clinics at very short notice and so my role required me to be prepared, flexible and organised so that I can support wherever is required of me at that time. -A large portion of my role was customer care in a reception capacity. I assisted patients in and out of our clinics, I ensured they were safe and comfortable whilst in our clinics. I ensured they were made to feel welcome and supported and I also assisted in their needs such as organising taxi's or chasing patient transport for them. This part of my role was incredibly important as the patient always comes first and so I therefore had to remain approachable, upbeat, friendly and helpful.

Bournemouth, United Kingdom

Wimborne Minster, Dorset, United Kingdom

Supporting the development and growth of the Bistech team by providing a generalist HR function and sourcing candidates and attracting talent in order to recruit the very best for our ever-expanding business technologies company.Recruiting for Business Development, Sales, Network Engineers, Technical Support, Telecoms Engineers, Helpdesk Analysts, C# and .Net Software Developers, Finance, Account Management, Administration, Marketing and Graduate Positions.Bistech is the UK’s top independent business communications provider, delivering technology solutions to maximise operational efficiency and deliver great ROI. Established in 1988, our industry knowledge spans four decades.Our approach is unique. We constantly innovate to deliver elegant solutions that others simply cannot. We remain independent to ensure we have the flexibility to offer the best technologies across the market. And we invest in long term partnerships, with customers at the heart of everything we do.Bistech’s suite of flexible business communication services includes unified comms, connectivity, cloud & IT and security – all delivered with the exceptional, professional level of service our customers know and trust.

Bournemouth, United Kingdom

I was responsible for the management of the in-house administration team to involve absence procedures, task management, allocation and distribution of work and holiday allocation. I was also in charge of recruitment for my team and all aspects of staff inductions and training. Alongside this I also supported the in-house compliance checking of cases and all apsects of quality and control to support this.

Bournemouth, United Kingdom

As a Senior Mortgage Underwriter/Team Senior, my duties included supporting my team with all aspects of the working day, to include allocationof work and managing work volumes to ensure all work completed in the appropriatetimescales. Dealing with customer complaints and handling all written and verbal communicationassociated with this to ensure a positive outcome. Attending all meetings in the managersabsence and running all aspects of the team in the managers absence. Supporting individualsin the team to include coaching and training and also having necessary difficult conversationsin order to offer improvements where needed and to support the business.Alongside this I was also involved in recruitment for both my team and other internal teams which included CV screening and the full interview process and also all apsects of interview feedback.